Read Sharp AR-PE3 (serv.man6) User Guide / Operation Manual online
42
The troubleshooting process
Checking the network
Printing problems may arise if the network hardware or software is not set up properly or
does not match network settings on the Fiery X3e. Problems may also arise when
printing from a specific application or printing a particular file.
does not match network settings on the Fiery X3e. Problems may also arise when
printing from a specific application or printing a particular file.
Most of these problems show up as printing problems and do not necessarily indicate a
Fiery X3e malfunction. The customer’s network administrator can eliminate many
printing problems without requiring you to make a service call. The network
administrator can troubleshoot the following:
Fiery X3e malfunction. The customer’s network administrator can eliminate many
printing problems without requiring you to make a service call. The network
administrator can troubleshoot the following:
• Error conditions on the print engine
• Network connection problems that result in the print engine not appearing in list of
printers on the customer’s computers
N
OTE
:
If the print engine does not appear in the list of printers on the network, there may
be another device on the network with the same IP address.
• Conflicting network settings in Setup and on the customer’s computers
• Printing problems caused by inappropriate Setup options
• Application-specific printing errors caused by missing or incorrectly installed printer
description files
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