AR-PE3 (serv.man6). ARPE3-Service Guide - Sharp Copying Equipment User Guide / Operation Manual. Page 50

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The troubleshooting process
Checking the network
Printing problems may arise if the network hardware or software is not set up properly or 
does not match network settings on the Fiery X3e. Problems may also arise when 
printing from a specific application or printing a particular file.
Most of these problems show up as printing problems and do not necessarily indicate a 
Fiery X3e malfunction. The customer’s network administrator can eliminate many 
printing problems without requiring you to make a service call. The network 
administrator can troubleshoot the following:
• Error conditions on the print engine
• Network connection problems that result in the print engine not appearing in list of 
printers on the customer’s computers
N
OTE
:
If the print engine does not appear in the list of printers on the network, there may 
be another device on the network with the same IP address.
• Conflicting network settings in Setup and on the customer’s computers
• Printing problems caused by inappropriate Setup options
• Application-specific printing errors caused by missing or incorrectly installed printer 
description files
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