Read Sharp AR-PB8 (serv.man11) User Guide / Operation Manual online
31
TROUBLESHOOTING
CHECKLIST
Checklist
Problem
Remedy
Probable Cause
Connect a different cable to check that printing can be
done.
done.
On the Windows control panel, choose the Printers icon
and make sure that the printer settings have been made to
connect to the port used (example: LPT1).
and make sure that the printer settings have been made to
connect to the port used (example: LPT1).
Make sure that the TD cartridge and drum cartridge is
installed properly.
installed properly.
Make sure that the printer has been set on the application
software used.
software used.
Re-install the printer driver. Refer to "Installing the Printer
Driver". (page 5-17)
Driver". (page 5-17)
Confirm that the ON LINE light is lit. If not lit, press the
LINE key. (page 20)
LINE key. (page 20)
Make sure that the memory is installed in the machine
properly, and print the configuration page to check whether
or not the machine recognizes that the memory has been
changed. (page 35)
properly, and print the configuration page to check whether
or not the machine recognizes that the memory has been
changed. (page 35)
Securely plug the interface cable into the connectors of this
printer and computer. (page 3)
printer and computer. (page 3)
Connect the same cable to another computer and printer
and do a test print to ensure the cable's integrity.
and do a test print to ensure the cable's integrity.
Quit and restart Windows.
Switch the printer off, then on.
Switch the printer off, then on.
Make sure that the interface cable conforms to the IEEE 1284
spacification. Refer to "Parallel Interface Specifications".
(page 36)
spacification. Refer to "Parallel Interface Specifications".
(page 36)
Securely plug the interface cable into the connectors of the
printer and computer. (page 3)
printer and computer. (page 3)
Printer does not
print
Printed characters
(or graphics)
different from those
on screen
(Garbled characters)
(or graphics)
different from those
on screen
(Garbled characters)
Slow printing
Click the Start menu, point to "Settings," and choose
"Printers." Right-click the icon for your printer and choose
"Properties" from the menu. Click the Details tab and then
the Spool Settings button to modify the spooling setting.
"Printers." Right-click the icon for your printer and choose
"Properties" from the menu. Click the Details tab and then
the Spool Settings button to modify the spooling setting.
Start printing after quitting all unused application software
programs.
programs.
Set it to 300 dpi.
Wrong printer settings on Windows
Printer not in on-line
TD cartridge or drum cartridge
not installed properly
not installed properly
Wrong printer setting on
application used
application used
Printer driver not installed
properly
properly
Optional memory not installed
properly
properly
Interface cable not connected
properly
properly
Interface cable fault
Interface cable not connected
properly
properly
Interface cable not conforming
to specification
to specification
When Windows 95 is used:
Spooling setting inadequate
Spooling setting inadequate
Printer driver problem
Simultaneous use of two or more
application software programs
application software programs
Resolution set to 600 dpi
Computer running out of memory
(RAM)
(RAM)
Add memory (RAM) to the computer.
Click on the first or last page to see other AR-PB8 (serv.man11) service manuals if exist.