AR-PB8 (serv.man11). ARPB8 Operation Manual - Sharp Copying Equipment User Guide / Operation Manual. Page 33

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31
TROUBLESHOOTING
CHECKLIST
Checklist
Problem
Remedy
Probable Cause
Connect a different cable to check that printing can be 
done.
On the Windows control panel, choose the Printers icon 
and make sure that the printer settings have been made to 
connect to the port used (example: LPT1).
Make sure that the TD cartridge and drum cartridge is 
installed properly.
Make sure that the printer has been set on the application 
software used.
Re-install the printer driver. Refer to "Installing the Printer 
Driver". (page 5-17)
Confirm that the ON LINE light is lit. If not lit, press the 
LINE key. (page 20)
Make sure that the memory is installed in the machine 
properly, and print the configuration page to check whether 
or not the machine recognizes that the memory has been 
changed. (page 35)
Securely plug the interface cable into the connectors of this 
printer and computer. (page 3)
Connect the same cable to another computer and printer 
and do a test print to ensure the cable's integrity.
Quit and restart Windows.
Switch the printer off, then on.
Make sure that the interface cable conforms to the IEEE 1284 
spacification. Refer to "Parallel Interface Specifications". 
(page 36)
Securely plug the interface cable into the connectors of the 
printer and computer. (page 3)
Printer does not 
print
Printed characters 
(or graphics) 
different from those 
on screen 
(Garbled characters)
Slow printing
Click the Start menu, point to "Settings," and choose 
"Printers." Right-click the icon for your printer and choose 
"Properties" from the menu. Click the Details tab and then 
the Spool Settings button to modify the spooling setting.
Start printing after quitting all unused application software 
programs.
Set it to 300 dpi.
Wrong printer settings on Windows
Printer not in on-line
TD cartridge or drum cartridge 
not installed properly
Wrong printer setting on 
application used
Printer driver not installed 
properly
Optional memory not installed 
properly
Interface cable not connected 
properly
Interface cable fault
Interface cable not connected 
properly
Interface cable not conforming 
to specification
When Windows 95 is used:
Spooling setting inadequate
Printer driver problem
Simultaneous use of two or more 
application software programs
Resolution set to 600 dpi
Computer running out of memory 
(RAM)
Add memory (RAM) to the computer.
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