AR-PB2A (serv.man33). ARPB2-010 How to fully remove AR-PB2 Printer Drivers from Windows 95 98 NT4 2000 systems Updated version supporting v5 drivers - Sharp Copying Equipment Technical Bulletin (repair manual). Page 4

Sharp Electronics (UK) Ltd., NIS Systems Support

NIS Bulletin 034.doc

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On a Windows 2000 Workstation or Server system the files that are installed during the printer driver
installation can be found in the following specific directories on the local hard drive.

Specific Windows 2000 drivers are stored in:

C:\winroot\system32\spool\drivers\w32x86\3

If Windows NT4 Printer Drivers have been installed on the Windows 2000 system (Allowing the
automatic printer driver download feature to be used) the equivalent Windows NT4 Printer Drivers will
also have to be removed from the following directory,

C:\winroot\ system32\spool\drivers\w32x86\2

If Windows 95/98 Printer Drivers have been installed on the Windows 2000 system (Allowing the
automatic printer driver download feature to be used) the equivalent Windows 95/98 Printer Drivers
will also have to be removed from the following directories,

C:\winroot\ system32\spool\drivers\win40    

and

C:\winroot\system32\spool\drivers\win40\0

Note: The "C:\" above should be substituted with the hard drive letter that is being used on the
customers computer to hold the Windows NT operating system.   "Winroot" is the directory where the
Windows NT operating system has been installed and this should be changed to match the customers
system.

Manual Deletion of the Printer Driver Files

To manually delete the printer drivers on a Windows 2000 Workstation / Server the following should
be performed. If the customer has 2000 workstations that connect to an NT/2000 Server queue,
perform the procedure below on the server and workstations before you install any new drivers on the
server.

(1)  Ensure that the customer has fully backed up their computer data.

(2)  Make a note of the type of printer driver/s (PCL, Postscript or PPD and the version number) that

you intend to delete.

(3)  Delete any printer icons referring to the AR-PB2 from the printers folder by clicking on Start-

Settings-Printers, right click the printer and select Delete.  If the printer/s driver installed are v4/v5
drivers and were installed using the Sharp Automatic Installer, go to Control Panel-Add_Remove
Programs and remove all the driver files and registry entries using the automatic removal facility.

(4)  Reboot the computer

(5)  Using "My Computer" or "Windows Explorer", go to the directories shown on the following pages

and remove the files applicable to the type and version of the print driver/s that you wish to fully
remove.

If any of the files on the following pages cannot be seen from Explorer or My Computer, ensure that
"Show Hidden Files & Folders" has been selected from Windows Explorer-Tools-Folder Options-View.
Also uncheck “Hide file extensions for known file types”.