AR-P16 (serv.man6). AR-C260M Printer Operation Manual. - Sharp Copying Equipment User Guide / Operation Manual. Page 43

The following problems may not be due to a machine failure, so please check again before calling for service. In the
event that service is required, turn off the main switch, unplug the power plug from the outlet. Problems related to the
printer function are described in this chapter. For troubleshooting related to general machine use, the copier function
or the network scanner function, please read "Troubleshooting" in the corresponding manuals.

Printer is on but data is
not received.

Is the interface cable correctly connected?

Make sure the USB or parallel cable is correctly
connected to the machine and your computer.

Has the printer driver been installed correctly? Install  the  appropriate  printer  driver.  (See  the

"INSTALLATION GUIDE".)

Is the printer driver correctly selected? / Has it
been configured in the network (when using
as a network printer)?

Make sure that this printer is selected in the software
application software or use an appropriate utility to
check that the printer is registered on the network.

Data is received but not
printed.

Has the specified size and type of paper been
loaded?

Load paper, select another paper size or cancel
printing.

Printer cannot be
selected from
computer.

Has the printer driver been installed correctly? Install  the  appropriate  printer  driver.  (See  the

"INSTALLATION GUIDE".)

The orientation of the
image is incorrect on
the print.

Are the print orientation settings in the printer
driver correct?

Correct the orientation in the printer driver.

Image loss has
occurred. The image is
larger than the paper.

Has the zoom setting been set correctly?

Check the zoom setting in the driver.

The edges of the
printed image are
missing.

There are margins around the edges of the
paper where printing is not possible. Does the
image overlap those margins?

Change the print area or reduce the image size.

Printer prints in reverse
order.

Has reverse page order been selected in the
software application?

Cancel the reverse order printing in the application
software.

Printer stops in the
middle of a print job.

Has the tray full sensor activated and stopped
printing because too many pages are in the
exit tray?

Remove the paper from the exit tray.

Is the tray out of paper?

Load paper. (See page 2-2 of the Operation Manual
(for general information and copier information).)

Printing is not on
desired paper size.

Has paper selection been set to Automatic in
the printer driver?

Ensure that the desired paper is set in a paper tray of
the printer and select "Auto Select" in the paper
selection of the printer driver.

Printer write error
occurs when printing
from the parallel port.

Is the timeout setting for the printer driver too
short?

Set a longer time in the timeout setting in the printer
driver.

A notice page is printed
when a print job is sent
to the printer for
retention.

Has the number of hold jobs reached 100?

Delete unneeded hold jobs. If you wish to delete all
hold jobs, use the [DELETE THE PRINT HOLD DATA]
key operator program (

Password entry is
requested.

Did you enter a password for the retention
function?

Password is needed when executing printing. If the
password is not known, printing cannot be executed.