AR-NB3 (serv.man5). Service Manual. - Sharp Copying Equipment Service Manual (repair manual). Page 13

TROUBLE CODE

6 – 1

If a transmission error occurs when you send a scanned image, a mes-

sage informing you of the error and an error code will appear in the dis-

play on the machine.

The key operator programs allow the administrator of the machine (key
operator) to enable and disable functionsó to suit the needs of the work-
place. This chapter explains the key operator programs for the network
scanner functions.

Note: For the initial key operator code set at the factory, see "PRO-

GRAMMING THE KEY OPERATOR CODE" in the "Key opera-

tor's guide".

The key operator programs for the network and printer functions are

shown in the following table.

Factory default settings are indicated in bold.

1. Press the [SPECIAL FUNCTION] key.

The special function screen will appear.

2. Select "KEY OPERATOR PRG." with the [

b

] or [

c

] key.

3. Press the [OK] key.

The key operator code entry screen appears.

4. Enter the key operator code with the numeric keys.

• "

*

" will appear for each digit will enter.

•  The mode selection screen will appear.

5. Select the desired mode with the [

b

] or [

c

] key.

6. Press the [OK] key.

The settings of the selected mode will appear.
Example: The screen when "SCANNER" is selected.

Error 

Code

Solution

CE-00

CE-01

Turn off the power and then turn it back on. Consult with
your network administrator to make sure that no problems
exist on the network or in the server. If the error is not
cleared after turning the power off and on, turn off the power
and contact your dealer.

CE-02

CE-04

The scanned image was not sent because a connection to
the server could not be established. Make sure that the
SMTP server settings or Scan to FTP destination settings in
the Web page are correct.
The procedure for configuring the SMTP server is explained
in "VARIOUS SERVER SETTINGS", and the procedure for
editing Scan to FTP destination information is explained in
"Editing and deleting programmed transmission destina-
tions". For information on the settings to be entered, see
Help in the Web page.

CE-03

The scanned image was not sent because the server was
busy or there was too much traffic on line. Wait briefly and
then try again.

CE-05

The scanned image was not sent because the directory of the
destination FTP server was not correct. Make sure that the cor-
rect FTP server information is configured in the Web page.

CE-09

The size of the scanned image file exceeds the limit set in
"Maximum Size of E-mail attachments" in the Web page.
Reduce the number of original pages scanned into the file, or
change the limit set in "Maximum Size of E-mail attachments".

CE-11

The memory became full during scanning. Scan less pages,
lower the resolution, or change the color mode so that the
file size is smaller, and try scanning again.

CE-12

The maximum number of destinations of a global address
search has been exceeded. Increase the number of search
characters to narrow the range of the global address search.

Mode

Program

Settings

Explanation

SCANNER DISABLE

U S B
SCAN

YES, NO

S e l e c t   w h e t h e r   o r   n o t
scanning from a computer
a n d   s c a n n i n g   f ro m  t h e
m a c h i n e   a r e   d i s a b l e d
when a USB connection is
used.
When "YES" is selected,
USB scanning is disabled.

INITIAL 
COND.

COLOR MODE

This is used to change the
de fa u lt sett in gs for t he
color mode, format, and
resolution.

FORMAT

RESOLUTION

2-SIDED

COPY

SPECIAL FUNCTION

ACC. 

DUPLEX SCAN

GH

PQR

2-SIDED

COPY

SPECIAL FUNCTION

 SPECIAL FUNCTION
  PAPER SIZE SET
  DISPLAY CONTRAST
  TOTAL COUNT
  

KEY OPERATOR PRG.

GHI

OK

BACK

Enter key operator 
code.

KEY OPERATOR CODE:

         -----

ABC

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

@.-_

FUNCTION

ACC. #-C

READ-END

OK

 MODE SELECT
  

KEY OP. # CHANGE

  COPIER
  PRINTER
  SCANNER

 MODE SELECT
  KEY OP. # CHANGE
  COPIER
  PRINTER
  

SCANNER

OK

 SCANNER
  

DISABLE USB SCAN

  INITIAL COND.