Read Sharp AR-NB3 (serv.man10) User Guide / Operation Manual online
34
6
TROUBLESHOOTING
TROUBLESHOOTING
This chapter explains what to do when the machine does not connect to the network or when problems occur during
printing.
For problems related to the machine such as running out of paper or paper misfeeds, see the "Operation manual (for
general information and copier)".
printing.
For problems related to the machine such as running out of paper or paper misfeeds, see the "Operation manual (for
general information and copier)".
Network connection problems
Problem
Cause and solution
Page
The machine does
not connect to the
network.
not connect to the
network.
The LAN cable is disconnected.
→ Make sure that the LAN cable is firmly inserted in the connectors on
the machine and your computer. To connect the cable, see the
"Software setup guide".
"Software setup guide".
Software setup
guide
Is the machine configured for use on the same network as
the computer?
the computer?
→ The machine cannot be used if it is not connected to the same
network as the computer, or if it is not configured for use on the
network.
For more information, consult your network administrator.
network.
For more information, consult your network administrator.
–
(Points to check on the Macintosh)
AppleTalk is disabled.
AppleTalk is disabled.
→ In Mac OS X, click [Network] in [System Preferences] and select
Ethernet in "Show". Click the [AppleTalk] tab and make sure that
[Make AppleTalk Active] is selected.
In Mac OS 8.6 to 9.2.2, open [Chooser] from the Apple menu and
make sure that [Active] is selected. Printing is not possible if [Active]
is not selected.
[Make AppleTalk Active] is selected.
In Mac OS 8.6 to 9.2.2, open [Chooser] from the Apple menu and
make sure that [Active] is selected. Printing is not possible if [Active]
is not selected.
[Ethernet] is not selected for "Connect via" for
AppleTalk? (Mac OS 8.6 to 9.2.2)
AppleTalk? (Mac OS 8.6 to 9.2.2)
→ Open [AppleTalk] from the [Control Panels] and make sure that
[Ethernet] is selected in the "Connect via" menu. Printing is not
possible if [Ethernet] is not selected.
possible if [Ethernet] is not selected.
–
Click on the first or last page to see other AR-NB3 (serv.man10) service manuals if exist.