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41
TROUBLESHOOTING AND USEFUL INFORMATION
3
The MFP driver cannot be correctly
installed by Plug and Play (Windows
2000/XP)
installed by Plug and Play (Windows
2000/XP)
In Windows 2000/XP, if the MFP driver cannot be
correctly installed by Plug and Play (for example, Plug
and Play takes place without copying the required files
for the MFP driver installation from the installer), follow
these steps to remove unneeded devices. To install
the MFP driver, see "INSTALLING THE SOFTWARE"
(page 7).
correctly installed by Plug and Play (for example, Plug
and Play takes place without copying the required files
for the MFP driver installation from the installer), follow
these steps to remove unneeded devices. To install
the MFP driver, see "INSTALLING THE SOFTWARE"
(page 7).
1
Click the [start] button, click [Control
Panel], and then click [Performance
and Maintenance].
Panel], and then click [Performance
and Maintenance].
In Windows 2000, click the [Start] button, select
[Settings], and then click [Control Panel].
[Settings], and then click [Control Panel].
2
Click [System], click the [Hardware]
tab, and click the [Device Manager]
button.
tab, and click the [Device Manager]
button.
3
Click the icon (
) beside "Other
devices".
If "AR-XXXX Scanner" and "SHARP AR-XXXX"
appear, select and delete both these items.
appear, select and delete both these items.
4
To install the MFP driver, see
"INSTALLING THE SOFTWARE" (page
7).
"INSTALLING THE SOFTWARE" (page
7).
Another printer is using the parallel
port (when using a parallel cable)
port (when using a parallel cable)
If another printer is using the parallel port and printing
is not possible using the machine, follow the steps
below to change the port setting of the other printer
driver, and make sure that the port of the printer driver
for the machine is set to "LPT1".
is not possible using the machine, follow the steps
below to change the port setting of the other printer
driver, and make sure that the port of the printer driver
for the machine is set to "LPT1".
1
Click the [start] button, click [Control
Panel], click [Printers and Other
Hardware], and then click [Printers
and Faxes].
Panel], click [Printers and Other
Hardware], and then click [Printers
and Faxes].
In Windows 95/98/Me/NT 4.0/2000, click the [Start]
button, select [Settings], and then click [Printers].
button, select [Settings], and then click [Printers].
2
Click the icon of the printer driver for
which you wish to change the port
setting, and select [Properties] from
the [File] menu.
which you wish to change the port
setting, and select [Properties] from
the [File] menu.
3
Click the [Ports] tab. In Windows
95/98/Me, click the [Details] tab.
95/98/Me, click the [Details] tab.
4
Select [FILE:] in the [Print to the
following port] list box, and click the
[OK] button.
following port] list box, and click the
[OK] button.
5
Click the [SHARP AR-XXXX] icon and
select [Properties] from the [File]
menu.
select [Properties] from the [File]
menu.
6
Click the [Ports] tab. In Windows
95/98/Me, click the [Details] tab.
95/98/Me, click the [Details] tab.
7
Select [LPT1] in the "Print to the
following port" list and click the [OK]
button.
following port" list and click the [OK]
button.
In Windows 2000, double-click the [System]
icon, click the [Hardware] tab, and click the
[Device Manager] button.
icon, click the [Hardware] tab, and click the
[Device Manager] button.
If "Other devices" does not appear, close
the "Device Manager" window.
the "Device Manager" window.
Note
Note
In the event that you need to use the other
printer, repeat the above steps to set the port
of the machine to [FILE:], and change the port
setting of the other printer back to [LPT1].
printer, repeat the above steps to set the port
of the machine to [FILE:], and change the port
setting of the other printer back to [LPT1].
Note
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