Read Sharp AR-F14 (serv.man9) Service Manual online
AR-F14/PN1 TROUBLE SHOOTING 9-1
[9] TROUBLE SHOOTING
1. Outline
The CPU on the machine's finisher controller PCB is equipped with a
mechanism to check the machine condition as needed; when it detects a
fault, the machine communicates the fact to the host machine in the form
of a code and a detail code.
of a code and a detail code.
The host machine indicates the code on its control panel.
(The detail code may be checked in the host machine's service mode.)
2. Trouble code
F1
03
Content
Console finisher (AR-F14)
paddle motor trouble
paddle motor trouble
Detail
Paddle motor operation abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
06
Content
Console finisher (AR-F14)
slide motor trouble
slide motor trouble
Detail
Slide motor operation abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
10
Content
Console finisher (AR-F14)
stapler motor trouble
stapler motor trouble
Detail
Stapler motor operation abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
11
Content
Console finisher (AR-F14)
bundle exit motor trouble
bundle exit motor trouble
Detail
Bundle exit motor operation abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
15
Content
Console finisher (AR-F14) lift motor trouble
Detail
Lift motor operation abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
19
Content
Console finisher (AR-F14)
front alignment motor trouble
front alignment motor trouble
Detail
Front alignment motor operation abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
F1
20
Content
Console finisher (AR-F14)
rear alignment motor trouble
rear alignment motor trouble
Detail
Rear alignment motor operation abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
30
Content
Console finisher (AR-F14)
communication trouble
communication trouble
Detail
Communication cable test error after turning
on the power or exiting from DIAG.
Communication error with the console
finisher
on the power or exiting from DIAG.
Communication error with the console
finisher
Cause
Improper connection or disconnection of
connector and harness between the machine
and the console finisher.
Console finisher control PWB trouble
Control PWB (PCU) trouble
Malfunction by noises
connector and harness between the machine
and the console finisher.
Console finisher control PWB trouble
Control PWB (PCU) trouble
Malfunction by noises
Check and
remedy
remedy
Canceled by turning OFF/ON the power.
Check connectors and harness in the
communication line.
Replace the console finisher control PWB or
PCU PWB.
Check connectors and harness in the
communication line.
Replace the console finisher control PWB or
PCU PWB.
31
Content
Console finisher (AR-F14)
fold sensor trouble
fold sensor trouble
Detail
Sensor input value abnormality
Cause
Sensor breakage
harness breakage
Console finisher control PWB trouble
harness breakage
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-2) to check the sensor
operation.
operation.
32
Content
Communication trouble between the console
finisher (AR-F14)
and the punch unit (AR-PN1).
finisher (AR-F14)
and the punch unit (AR-PN1).
Detail
Communication err between the console
finisher and the punch unit.
finisher and the punch unit.
Cause
Improper connection or disconnection of
connector and harness between the console
finisher and the punch unit.
Console finisher control PWB trouble
Control PWB (PCU) trouble
Malfunction by noise
connector and harness between the console
finisher and the punch unit.
Console finisher control PWB trouble
Control PWB (PCU) trouble
Malfunction by noise
Check and
remedy
remedy
Canceled by turning OFF/ON the power.
Check connectors and harness in the
communication line.
Replace the console finisher control PWB.
Check connectors and harness in the
communication line.
Replace the console finisher control PWB.
33
Content
Console finisher (AR-F14)
punch (AR-PN1) side registration motor
trouble
punch (AR-PN1) side registration motor
trouble
Detail
Punch side registration motor operation
abnormality
abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
[09]TROUBLESHOOTING.fm 1 ページ 2004年4月19日 月曜日 午後1時42分
AR-F14/PN1 TROUBLE SHOOTING 9-2
3. Troubleshooting
A. Finisher/saddle unit
(1) F1-03, Paddle Motor Fault (detail code: 01/02/03/04)
(2) F1-10, Staple/fold Motor Fault
F1
34
Content
Console finisher (AR-F14)
punch (AR-PN1) motor trouble
punch (AR-PN1) motor trouble
Detail
Punch motor operation abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
35
Content
Console finisher (AR-F14)
punch (AR-PN1) side registration sensor
trouble
punch (AR-PN1) side registration sensor
trouble
Detail
Sensor input value abnormality
Cause
Sensor breakage
Harness disconnection
Console finisher control PWB trouble
Harness disconnection
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-2) to check the sensor
operation.
operation.
36
Content
Console finisher (AR-F14)
punch (AR-PN1) timing sensor trouble
punch (AR-PN1) timing sensor trouble
Detail
Sensor input value abnormality
Cause
Sensor breakage
Harness disconnection
Console finisher control PWB trouble
Harness disconnection
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-2) to check the sensor
operation.
operation.
37
Content
Console finisher (AR-F14)
backup RAM trouble
backup RAM trouble
Detail
Backup RAM contents are disturbed.
Cause
Console finisher control PWB trouble
Malfunction by noise
Malfunction by noise
Check and
remedy
remedy
Replace the console finisher control PWB.
F1
38
Content
Console finisher (AR-F14)
punch (AR-PN1) backup RAM trouble
punch (AR-PN1) backup RAM trouble
Detail
Punch unit backup RAM contents are
disturbed.
disturbed.
Cause
Punch control PWB trouble
Malfunction by noise
Malfunction by noise
Check and
remedy
remedy
Replace the punch control PWB.
39
Content
Console finisher (AR-F14)Punch sensor
trouble (AR-PN1)
trouble (AR-PN1)
Detail
Sensor input abnormality
Cause
Sensor breakage harness disconnection
console finisher control PWB defect
console finisher control PWB defect
Check and
Remedy
Remedy
Sensor operation check in diag (SIM 3-2)
40
Content
Console finisher (AR-F14)Puncher section
power trouble (AR-PN1)
power trouble (AR-PN1)
Detail
Puncher operation abnormality
Cause
Punch control PWB defect
Check and
Remedy
Remedy
Punch control PWB replacement
53
Content
Console finisher (AR-F14)Interface transport
unit connection trouble
unit connection trouble
Detail
Connection error between console finisher
and interface transport unit
and interface transport unit
Cause
Improper connection of connector between
console finisher and interface transport unit
console finisher and interface transport unit
Check and
Remedy
Remedy
Check the interface transport unit connector.
81
Content
Console finisher transport motor abnormality
Detail
Transport motor trouble
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
Cause/Trouble section
Procedure
Check
Result
Remedy
Paddle home position sensor (PHPS)
1
Check the paddle home position sensor. Is the sensor normal?
NO
Replace the sensor
Swing guide home position sensor
(ARHPS)
(ARHPS)
2
Check the swing guide home position sensor.
Is the sensor normal?
Is the sensor normal?
NO
Replace the sensor.
Wiring
3
Is the wiring between the finisher controller PCB and the paddle
motor normal?
motor normal?
NO
Correct the wiring.
Paddle, Swing guide assembly
4
Try turning the paddle motor clockwise and counterclockwise by
hands. Is there mechanical tapping in the rotation of the paddle
or the up/down movement of the swing guide?
hands. Is there mechanical tapping in the rotation of the paddle
or the up/down movement of the swing guide?
YES
Correct the
mechanical
mechanism.
mechanical
mechanism.
Paddle motor (FPM),
finisher controller PCB
finisher controller PCB
5
Try replacing the paddle motor. Is the problem corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
Cause/Trouble section
Procedure
Check
Result
Remedy
Wiring
1
Is the wiring between the finisher controller PCB and the staple/
fold motor normal?
fold motor normal?
NO
Correct the wiring.
Stapler unit
2
Try turning the staple jam releasing dial.
Is there mechanical trapping?
Is there mechanical trapping?
YES
Correct the
mechanical system.
mechanical system.
Staple/fold motor (FFSM),
Finisher controller PCB
Finisher controller PCB
3
Try replacing the staple/fold motor. Is the problem corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
[09]TROUBLESHOOTING.fm 2 ページ 2004年4月19日 月曜日 午後1時42分
AR-F14/PN1 TROUBLE SHOOTING 9-3
(3) F1-10, Staple/Fold Motor Fault
(4) F1-10, Staple/Fold Motor Fault
(5) F1-10, Staple/Fold Motor Fault
(6) F1-10, Slide Motor Fault
(7) F1-11, Delivery Motor Fault
Cause/Trouble section
Procedure
Check
Result
Remedy
Staple/fold clock sensor (FE)
1
Check the staple/fold clock sensor. Is the sensor normal?
NO
Replace the sensor.
Finisher controller PCB,
Stapler unit
Stapler unit
2
Does the staple/fold motor operate at the appropriate timing?
YES
Replace the finisher
controller PCB.
controller PCB.
NO
Check the stapler unit
drive mechanism:
if faulty, correct it;
if normal, go to step 3).
drive mechanism:
if faulty, correct it;
if normal, go to step 3).
Staple/fold motor (FFSM),
Finisher controller PCB
Finisher controller PCB
3
Try replacing the staple/fold motor. Is the problem corrected?
YES
End.
NO
Try replacing the
finisher controller
PCB.
finisher controller
PCB.
Cause/Trouble section
Procedure
Check
Result
Remedy
Folding home position sensor (FHPS)
1
Check the folding home position sensor. Is the sensor normal?
NO
Replace the sensor.
Wiring
2
Is the wiring between the finisher controller PCB and the staple/
fold motor normal?
fold motor normal?
NO
Correct the wiring.
Saddle unit
3
Try turning the fold jam releasing dial.
Is there mechanical trapping?
Is there mechanical trapping?
YES
Correct the
mechanical
mechanism.
mechanical
mechanism.
Staple/fold motor (FFSM),
Finisher controller PCB
Finisher controller PCB
4
Try replacing the staple/fold motor. Is the problem corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
Cause/Trouble section
Procedure
Check
Result
Remedy
Staple/fold clock sensor (FJHPS)
1
Check the staple/fold clock sensor. Is the sensor normal?
NO
Replace the sensor.
Finisher controller PCB, Saddle unit
2
Does the staple/fold motor operate at the appropriate timing?
YES
Replace the finisher
controller PCB.
controller PCB.
NO
Check the saddle unit
drive mechanism:
if faulty, correct it;
otherwise, go to step 3).
drive mechanism:
if faulty, correct it;
otherwise, go to step 3).
Staple/fold motor (FFSM),
Finisher controller PCB
Finisher controller PCB
3
Try replacing the staple/fold motor. Is the problem corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
Cause/Trouble section
Procedure
Check
Result
Remedy
Slide home position sensor (SHPS)
1
Check the slide home position sensor. Is the sensor normal?
NO
Replace the sensor
PCB.
PCB.
Wiring
2
Is the wiring between the finisher controller PCB and the slide
motor normal?
motor normal?
NO
Correct the wiring.
Stapler unit
3
Is there mechanical trapping in the stapler path?
YES
Correct the
mechanical system.
mechanical system.
Slide motor (FSM),
Finisher controller PCB
Finisher controller PCB
4
Try replacing the slide motor. Is the problem corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
Cause/Trouble section
Procedure
Check
Result
Remedy
Delivery belt home position sensor
(OBHPS)
(OBHPS)
1
Check the delivery belt home position sensor.
Is the sensor normal?
Is the sensor normal?
NO
Replace the sensor.
Wiring
2
Is the wiring between the finisher controller PCB and the delivery
motor normal?
motor normal?
NO
Correct the wiring.
Stack delivery roller
3
Try turning the stack delivery roller by hand.
Is the rotation smooth?
Is the rotation smooth?
NO
Correct the
mechanical system.
mechanical system.
Delivery motor (FAM),
Finisher controller PCB
Finisher controller PCB
4
Try replacing the delivery motor. Is the problem corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
[09]TROUBLESHOOTING.fm 3 ページ 2004年4月19日 月曜日 午後1時42分
AR-F14/PN1 TROUBLE SHOOTING 9-4
(8) F1-15, Shift Motor Fault
(9) F1-15, Shift Motor Fault
(10) F1-15, Shift Motor Fault
(11) F1-19, Alignment Motor (front) Fault
(12) F1-20, Alignment Motor (Rear) Fault
Cause/Trouble section
Procedure
Check
Result
Remedy
Paper surface sensor (SLS)
1
Check the paper surface sensor. Is the sensor normal?
NO
Replace the sensor.
Tray up/down mechanism
2
Check the tray up/down mechanism. Is the mechanism normal?
NO
Correct the
mechanism.
mechanism.
Finisher controller PCB
3
Is 24 VDC supplied from the finisher controller PCB to the shift
motor as soon as the tray is driven?
motor as soon as the tray is driven?
NO
Replace the finisher
controller PCB.
controller PCB.
Shift motor (FLM), Wiring
4
Is the wiring between the finisher controller PCB and the shift
motor normal?
motor normal?
YES
Replace the shift
motor.
motor.
NO
Correct the wiring.
Cause/Trouble section
Procedure
Check
Result
Remedy
Tray position
1
Is the tray as far as the shift upper limit sensor?
YES
Lower the position of
the tray.
the tray.
Shift upper limit sensor (ULS)
2
Check the shift upper limit sensor. Is the sensor normal?
NO
Replace the sensor.
Finisher controller PCB, Wiring
3
Check the wiring from the finisher controller PCB to the shift
upper limit sensor; is it normal?
upper limit sensor; is it normal?
YES
Replace the finisher
controller PCB.
controller PCB.
NO
Correct the wiring.
Cause/Trouble section
Procedure
Check
Result
Remedy
-
1
Is the tray in UP position?
YES
Go to step 4).
NO
Go to step 2).
Finisher controller PCB
2
Is power supplied to the finisher controller PCB as soon as the
tray is driven?
tray is driven?
YES
Go to step 3).
NO
Replace the finisher
controller PCB.
controller PCB.
Tray up/down mechanism,
Shift motor (FLM)
Shift motor (FLM)
3
Is there a fault in the tray up/down mechanism?
YES
Correct the tray up/
down mechanism.
down mechanism.
NO
Replace the shift
motor.
motor.
Shift motor clock (LE),
Finisher controller PCB
Finisher controller PCB
4
Check the shift motor clock sensor.
YES
Replace the finisher
controller PCB.
controller PCB.
NO
Replace the sensor.
Cause/Trouble section
Procedure
Check
Result
Remedy
Aligning plate home position sensor
(front; FJHPS)
(front; FJHPS)
1
Check the aligning plate home position sensor (front).
Is the sensor normal?
Is the sensor normal?
NO
Replace the sensor.
Wiring
2
Is the wiring between the finisher controller PCB and the front
alignment plate motor (front) normal?
alignment plate motor (front) normal?
NO
Correct the wiring.
Aligning plate (front)
3
Is there mechanical trapping in the aligning plate path?
YES
Correct the
mechanical system.
mechanical system.
Alignment motor (front; FFJM),
Finisher controller PCB
Finisher controller PCB
4
Try replacing the Alignment motor (front).
Is the problem corrected?
Is the problem corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
Cause/Trouble section
Procedure
Check
Result
Remedy
Aligning plate home position sensor
(rear; RJHPS)
(rear; RJHPS)
1
Check the aligning plate home position sensor (rear).
Is the sensor normal?
Is the sensor normal?
NO
Replace the sensor.
Wiring
2
Is the wiring between the finisher controller PCB and the rear
alignment motor (rear) normal?
alignment motor (rear) normal?
NO
Correct the wiring.
Aligning plate (rear)
3
Is there mechanical trapping in the path of the aligning plate?
YES
Correct the
mechanical
mechanism.
mechanical
mechanism.
Alignment motor (rear; FRJM),
Finisher controller PCB
Finisher controller PCB
4
Try replacing the alignment motor (rear).
Is the problem corrected?
Is the problem corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
[09]TROUBLESHOOTING.fm 4 ページ 2004年4月19日 月曜日 午後1時42分