Read Sharp AR-C172M (serv.man19) User Guide / Operation Manual online
7-4
PROBLEMS AND SOLUTIONS
If you experience a problem with the fax function, first check the following table. If you cannot solve the problem using
the following table, see chapter 7 of the Operation Manual (for general information and copier operation).
the following table, see chapter 7 of the Operation Manual (for general information and copier operation).
Problem
Check
Solution
Page
The machine does not
operate.
operate.
Is the fax power switch turned
on?
on?
Turn on the fax power
switch.
switch.
"Fax power switch", page
0-4.
0-4.
Dialing is not possible. Is the telephone line properly
connected?
Check the connections.
"Line connection", page
0-4.
0-4.
Is the machine power switch
turned on?
turned on?
Turn the machine power
switch on.
switch on.
Operation manual (for
general information and
copier operation), page 1-4.
general information and
copier operation), page 1-4.
Is the machine in fax mode?
Press the [IMAGE SEND]
key to set the machine to
fax mode.
key to set the machine to
fax mode.
"BASIC PROCEDURE
FOR SENDING FAXES",
page 2-2.
FOR SENDING FAXES",
page 2-2.
The receiving machine
does not receive your
fax.
does not receive your
fax.
Does the receiving fax machine
have paper?
have paper?
Check with the operator of
the receiving machine.
the receiving machine.
_
Does the receiving machine
support G3 transmission?
support G3 transmission?
Are the sub-address and
passcode correct?
passcode correct?
Is the receiving machine ready to
receive?
receive?
Was the original size detected
correctly?
correctly?
Check the transmittable
sizes.
sizes.
"CHECKING THE SIZE
OF A LOADED
ORIGINAL", page 1-8.
OF A LOADED
ORIGINAL", page 1-8.
The transmitted image
prints out blank at the
receiving side.
prints out blank at the
receiving side.
Was the original placed so that
the correct side is scanned?
the correct side is scanned?
Make sure the original is
placed so that the correct
side is scanned.
placed so that the correct
side is scanned.
"LOADING A
DOCUMENT", page 1-7.
DOCUMENT", page 1-7.
If the receiving machine is using
thermal paper, was the thermal
paper loaded with the wrong side
out?
thermal paper, was the thermal
paper loaded with the wrong side
out?
Check with the operator of
the other machine.
the other machine.
_
The transmitted image
is distorted.
is distorted.
Were line conditions poor due to
thunder or another reason?
thunder or another reason?
Try the transmission again.
_
Were the resolution and
exposure settings suitable?
exposure settings suitable?
Check the resolution and
exposure settings.
exposure settings.
"SELECTING RESOLUTION
AND EXPOSURE SETTINGS",
pages 1-9 and 1-10.
AND EXPOSURE SETTINGS",
pages 1-9 and 1-10.
Transmission does not
take place at the
specified time.
take place at the
specified time.
Is the machine's clock set to the
correct time?
correct time?
Set the clock to the correct
time.
time.
Operation manual (for
general information and
copier operation), page 2-13.
general information and
copier operation), page 2-13.
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