AR-AX1 (serv.man4). Axis 700-007 Troubleshooting scanning to e-mail using Telnet - Sharp Copying Equipment Technical Bulletin (repair manual). Page 6

 

Sharp Electronics (UK) Ltd., NIS Systems Support 

 

NIS Bulletin 055.doc 

 

Page:  6 of 7 

 
To verify that all these pieces are working correctly, and to try to determine where a breakdown 
occurs, you may take the following steps: 
 

1. 

Unplug the scanner, and plug a PC into the Ethernet cable from the scanner. 

2. 

Set the PC's IP address to the same as that of the scanner. 

3. 

Go to "start", then "run", and type in "telnet" and hit enter. 

4. 

If you are running Windows 2000, skip to Windows 2000 instructions on page 4 here. 

5. 

When you get the telnet window, go to the "Terminal" menu and select "Terminal 
Preferences" 

6. 

Check the "Local Echo" checkbox, then press OK. 

 

 

7. 

Go to the "Connect" menu and select "Remote System" 

8. 

Type in the name or IP address of your mail server and set the PORT to 25, then press 
"Connect" 

 

 

9. Type 

the 

following: 

HELO <DNS name or hostname of scanner here>  
MAIL FROM: <reply-to address set on scanner here>  
RCPT TO: <recipient's e-mail address here>  
DATA 
<Type some sort of message here> 
<Put a period on a line by itself here at the end of your message>