Read Sharp PN-R903 (serv.man3) Handy Guide online
IDP Customer / Installer – Checklist….cont
Unit does not have power
When the unit does not have power, try turning the rocker switch from the ON to OFF position. Wait 5
seconds and turn the rocker switch from the OFF to ON position. If the unit does not power, try a known
working mains cable or try a different wall socket.
seconds and turn the rocker switch from the OFF to ON position. If the unit does not power, try a known
working mains cable or try a different wall socket.
Picture has interference or the signal keeps disappearing
If you are experiencing signal issues, try to use a shorter known working cable. If the temporary cable is
working, check the cable lengths used are within industry specification. If they are near other electrical
product or electrical wiring, fit ferrite beads / balun / common mode choke to each end of the cable or
purchase a replacement cable with these components fitted.
If the signal is going through another external device such as a splitter, extender, etc., try to use a shorter
known working cable. If the temporary cable is working, liaise with the manufacturer / supplier of the 3
working, check the cable lengths used are within industry specification. If they are near other electrical
product or electrical wiring, fit ferrite beads / balun / common mode choke to each end of the cable or
purchase a replacement cable with these components fitted.
If the signal is going through another external device such as a splitter, extender, etc., try to use a shorter
known working cable. If the temporary cable is working, liaise with the manufacturer / supplier of the 3
rd
party
equipment for further support. Sharp cannot offer support to 3
rd
party software or hardware.
Graphics cards and their associated drivers have been known to cause picture issue. Always ensure you are
using the latest driver for your graphics card. We would recommend trying the signal with a different piece of
source equipment. I.E. Laptop, Blu-ray player, etc.
Checklist
– PN-L Series
The Sharp PN-L series incorporates a touch panel. If you have specific touch panel issues, check the
following items:
When the unit has power, the Touch Panel Power LED (Left side of the screen) is on or it is flashing. Follow
the checklist below so the call centre can help resolve your problem.
following items:
When the unit has power, the Touch Panel Power LED (Left side of the screen) is on or it is flashing. Follow
the checklist below so the call centre can help resolve your problem.
Is the Touch Panel Power LED on or flashing? What colour is the power LED?
Status of the Touch Panel
Power LED
Status Reason
Solution
Solid green light
Power on
Unit is operating correctly.
Check your cable or cable
Check your cable or cable
length. Check for the latest
operating system drivers.
Flashing orange light
OR
Flashing orange and green light
Initialization mode
The touch screen and computer
are communicating. Check your
are communicating. Check your
cable or cable length.
OFF
Touch panel off
There is no power via the USB
port. Check connections, USB
cable or cable length.
Checklist
– PN-V Series
The Sharp PN-V series is a video wall product with an ultra slim bezel. The power LED and controls for this
model are located in the rear of each panel. If you have purchased the optional PN-ZR01 you can use the
remote control feature on this product.
Refer to the operation manual for more information on remote control operation.
model are located in the rear of each panel. If you have purchased the optional PN-ZR01 you can use the
remote control feature on this product.
Refer to the operation manual for more information on remote control operation.
If your unit has an
OPTION BOARD
fitted, it is your responsibility to
remove the
OPTION BOARD
prior to a unit exchange.
Any requests to return an option board are subject to
handling and administration fees.
Click on the first or last page to see other PN-R903 (serv.man3) service manuals if exist.