Read Sharp UP-X200 (serv.man37) Technical Bulletin online
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1
**IMPORTANT**
UP-X300 “Lock Out” or
“Freezing” after manual
Date Change
Under the following conditions the UP-X300 terminal could “lock out” or “freeze”
(Applicable to all release versions)
Condition A:
1. Automatically adjust clock for daylight saving box is ticked. (Windows CE setting)
2. Auto Reboot at EOD is set to Yes (\HD2\X300\Windows\X300_MainWindow.ini setting)
3.
The Date/Time is manually changed in B/O from before to after daylight saving date/time (last
Sunday in March 02:00 and last Sunday in October 02:00)
Sunday in March 02:00 and last Sunday in October 02:00)
Condition B:
1. Automatically adjust clock for daylight saving box is ticked. (Windows CE setting)
2. Auto Reboot at EOD is set to No (\HD2\X300\Windows\X300_MainWindow.ini setting)
3. The Date/Time is manually changed in B/O from before to after daylight saving date/time (last
Sunday in March 02:00 and last Sunday in October 02:00)
4. Shutdown OS is performed any time after above date change method
To prevent the occurrences of this problem please ensure the “daylight saving box” is
un-ticked when changing the date past BST.
If the above conditions are met the UP-X300 could become locked-out; this would prevent any
operation, and a reboot would be required.
operation, and a reboot would be required.
Example’s of occurrence:
1. Engineer attended site to perform new version installation, after installation it was noticed the
date/time was set incorrectly to 2006, engineer changed the date to current data. An EOD was
then carried out, the Lockout occurred, with the Home Screen displayed.
then carried out, the Lockout occurred, with the Home Screen displayed.
Please select “x300shutdown” from StartMenu/Program
2.
Date and Time was incorrectly set, the End User changed the date and time to current time, after
a number of days a manual SHUTDOWN was performed by the E/User, the X300 was locked out
a number of days a manual SHUTDOWN was performed by the E/User, the X300 was locked out
with the “Please Wait” on the screen
Please select “x300shutdown” from StartMenu/Program or Power Off
Sharp UK will release new version with corrective measures at time of next version
release.
If the Date/Time is changed by the system without intervention from user then the
above problems do not occur.
If you require further details regarding this matter, please contact a member of the ECR/EPOS
Technical Support Team.
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