UP-V5500 (serv.man9). User Manual - Sharp EPOS User Guide / Operation Manual. Page 42

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Chapter 7: Appendix 
7.1 Frequently Asked Questions 
Q.  How long does it take DriveClone Pro to back up or restore a system? 
A:  This depends on the amount of data on your system. However, DriveClone Pro’s technology 
minimizes the time it takes to perform a backup. 
Q.  I started DriveClone in Windows immediately after installation completed, but a 
message says that I have to restart my computer in order to run it. Why? 
A:  You have to restart your computer after installing DriveClone, in order for all configuration 
changes to take effect. 
Q.  When I restored a partition from an image file, DriveClone Pro prompted me that 
“There is not enough space on the Destination Partition”. But I’m sure the free 
space on the Destination Partition is larger than the used space in the Source 
Partition. Why am I getting this prompt? 
A:  If data at the end of the source partition cannot be moved, DriveClone Pro will prompt you 
with this notice.   
Q.    I created an image for Drive C: on two CD-R discs. Why can’t the disc be mounted 
as a temporary partition? 
A:   Mounting a partition requires all the backup data of the drive. If you use one of two discs, 
it cannot provide the complete information. To solve this problem, copy the image files from 
the two discs to the hard drive and then mount it as a temporary partition. This problem 
cannot be overcome by using multiple CD/DVD drives. 
Q.    While creating a Recovery CD/DVD, an error message appears.   
A:   This error may occur if the quality of the recordable CD/DVD media is not good, or the disc 
is incompatible with the recorder. To solve this problem, please try a different brand of 
CD/DVD media or upgrade your CD/DVD recorder.
 
 
Q.   Do I need to do anything before installing DriveClone Pro? 
 A:  We recommend running Windows CheckDisk to scan for hard drive errors.   
Q.  Bad Sectors have already been detected on a hard drive. How does this affect my 
backup and restore options? 
A:  DriveClone will try to copy all used sectors when performing a Complete or Incremental 
backup. You may be prompted to skip a bad sector or a job could fail due to bad sectors. 
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