RETAIL PLUS (serv.man4). Back Office User Manual (Complete) - Sharp EPOS User Guide / Operation Manual. Page 6

Within the Back Office of the Retail PLUS system there are a group of functions that are used
frequently whilst performing Back Office processes.  These are known as the common
functions.  You cannot see them directly when you first go into the Back Office because they
live in a pop-up menu box of their own.  This can be brought up onto your screen from
anywhere in the Back Office.

In some of the components of the Back Office at least one common function will be required
to complete the task, where this is the case, a short-cut has been made for you by including
the common function as the button on the screen.

Some of the common functions will be used more frequently than others, such as ‘product
search’.  The product search common function is even available for use at the till, under
‘find item’.

The common functions are as follows:

•

 

this offers you four ways of finding a
product from the database.

•

 

-

here you can select categories of products to
be included in the task you are performing.

•

 

-

here is where you make changes to or set the
price of a product in ordering and deliveries.

•

 

-

from this you can group products together so
that the system will treat them as the same
product in ordering and deliveries.

•

 

-

here you can group products together so that
they can have the same price information.

•

 

-

you use this to group different products that
have the same pricing methods.

•

 

-

you can use this to add products to a
supplier.

•

 

-

these are reports that can be viewed about a
products’ sales pattern.

To access one of the common functions within the Back Office you can:

•

 

Press ‘F12’ anywhere in the Back Office.

This displays the common function list:

From here, click on one of the options in the

list.  This takes

you to one of the common functions in the

Back Office.