Read Sharp GENERAL (serv.man8) Handy Guide online
5.0 Training
5.1
Sharp Electronics (UK) Ltd Cash Register products will be supplied to dealers who
have an engineer who has successfully completed the Sharp training course. The
course is provided free of charge at Sharp offices in Manchester and Watford.
Other venues may be selected at the discretion of Sharp for which the dealer may be
liable for training expenses.
Sharp reserves the right to refuse the training of unsuitable applicants. Any engineer
who fails to reach the appropriate standard will not be awarded the Training
Certificate.
It is the dealer’s responsibility to maintain the correct ratio of properly trained
engineers to machine placements, to correctly and promptly carry out all after-sales
service for Cash Register products.
It is compulsory that any dealer taking open POS systems i.e.: - UP-5000 has
successfully completed a training course, if this is not the case NO technical assistance
will be given to that engineer. If no engineers at a dealer have been successfully
trained, NO technical assistance will be given to that dealer.
Please note the following conditions for engineers attending Sharp Technical course: -
a.
Each engineer submitted must have prior knowledge of Electronic Cash
Register technology, and must have a basic knowledge of electronics as applied
to the industry.
b.
The engineer must bring with them a complete service tool kit containing the
appropriate meters, service tools etc.
c.
The Dealer is responsible for certifying that the engineer is in his employment,
and operates from the address shown on the training application form.
d.
Failure to attend a confirmed training course without a reasonable amount of
notice (not less than 1 week) may result in a charge of £150 being levied at the
discretion of Sharp.
Failure to comply with any of the above will eliminate the engineer from the course.
Course information and booking details will be sent to the Dealer on a regular basis.
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