ER-A880 (serv.man7). ERA850 880 Sharp Application Program Manual - Sharp EPOS User Guide / Operation Manual

Model
ER-A880 (serv.man7)
Pages
57
Size
452.98 KB
Type
PDF
Document
User Guide / Operation Manual
Brand
Device
EPOS / ERA850 880 Sharp Application Program Manual
File
er-a880-sm7.pdf
Date

View Sharp ER-A880 (serv.man7) User Guide / Operation Manual online

V1.395
System Maintenance
1
CONTENTS
CONTENTS
PAGE NUMBER
INTRODUCTION   ..............................................................................................................................3
Using This Manual
Menus
FILE MAINTENANCE
Product File  .....................................................................................................................................7
Keyboard File   ................................................................................................................................11
Keyboard Macros  ..........................................................................................................................15
Preset PLUs  ...................................................................................................................................17
List File  ..........................................................................................................................................19
Group File   .....................................................................................................................................23
Department File  .............................................................................................................................25
Server File   .....................................................................................................................................27
Table File  .......................................................................................................................................31
SYSTEM CONFIGURATION
Modifiers   .......................................................................................................................................33
Payment Types   .............................................................................................................................35
Function Control  ...........................................................................................................................37
Special Data Keys   .........................................................................................................................39
Happy Hour Period   .......................................................................................................................41
Till Parameters   ..............................................................................................................................43
System Parameters  .......................................................................................................................49
APPENDIX A
Condiments
2
System Maintenance
V1.395
CONTENTS
V1.395
System Maintenance                                                                                                                        3
INTRODUCTION
INTRODUCTION
OVERVIEW
The Sharp 800 Series Terminals are designed primarily for the leisure and  hospitality
businesses.  The terminals have PC capability using MS-DOS and can be connected to
another PC using an RS232 cable, or used in stand-alone mode as a PC.  This manual
describes the file and  system configuration functions which set up and control the terminal
operations.  It is strongly recommended that these functions are not accessed during trading
sessions.
There is the option to connect a PC keyboard to the master terminal itself and  carry out the
maintenance functions.  Alternatively, you can update the files on a PC and transfer the files,
using the terminal loading software.
The  file  maintenance functions enable you to set up and maintain the products you offer to
your customers, server information, tables, and  the keyboard layout on the terminals.
Keyboard macros can be set up so that the user can press one button to perform several key
depressions.  There is the facility to set  up groups and departments, which provide a way  of
classifying products for terminal reporting purposes.
Single products or lists of products can be assigned to specific key positions on the terminal
keyboard.  When the server presses the  key, the relevant sale can be recorded quickly and
easily.  Lists also provide a way  of establishing set menus (condiments) for  a set  price.  For
example, pizza, garlic bread and  soft drink for £2.99.  The main product is set  up as a “list”
type with the price and the other products use normal product types, but their prices are not
used when selected as part of a condiment.  A “dummy” product type is also available for  a
condiment item which will not be selected until later, for example, a dessert.  This ensures that
the “free” dessert cannot be selected unless the main item has  already been selected.  The
products are then assigned to lists which are linked to form a chain for selection.  Another use
of linked lists is to enable the server to enter all the elements required for a kitchen order for
example, cooking instructions for steaks, or flavours of ice creams.
The system configuration functions provide the parameters and controls you want to operate
on the system and may  only be available to dealers and systems support personnel.  The
functions include the modifier keys, payment types and limits, function control and parameters
to configure the terminals and system.  Messages and other information you want to print on
receipts and customer bills can also be entered.  Up to three “Happy Hour” periods may be set
up on the system.  At the appropriate time on the  appropriate days the system will
automatically start to sell the products at the specified price band when selected on the
terminal.  Prices will be returned to the normal selling price automatically at the end  of the
“Happy Hour “ period.
4
System Maintenance
V1.395
INTRODUCTION
Using This Manual
USING THIS MANUAL
This manual should be used to help you to set up and maintain the files and  parameters
required to run your Sharp 800 Series Terminals efficiently and easily.
There are two Main Menu options; each one displaying a second level menu.  Each function
from the second menu is documented in turn.  The menu name of the function is shown on the
header of each page followed by the access route from the  Main Menu.  Below this is an
overview; a description of what will happen as you progress through the function.  The
overview will also give details of how this particular function will affect the terminal operation,
or perhaps which other System Maintenance function you should use next.
Any input fields are shown below the  overview with an emboldened field description followed
by a colon (:).  This is followed by instructions on what to enter and what will happen.
Generally, a screen example will be illustrated for each menu function.
Ä 
Sometimes other keys should be pressed to continue with the function, for example, END, up
and down arrow keys.  These instructions are shown with an arrow symbol, the same as the
one beside this paragraph.
NOTE:
Some pages of the manual contain useful notes about the function or the field.
These are shown with a border line around the paragraph.
USING THE SYSTEM
The following keys are available during the maintenance of files:-
ESC
The ESC key can be used to exit from the current function without updating
the files.  This key is also used to cancel the information currently being
created or amended on the system.
NUM LOCK
To enable the number pad (on the left-hand side of the keyboard) to be
used.
CAPS LOCK
To ensure that all alphabetic characters are entered onto the system as
capital letters.
-
This key is situated on the number pad of the keyboard and can be used to
clear the current field and, if pressed again, escape without updating the
files.  The previous menu may also be redisplayed using this key.
Generally, the keys you need to use are described throughout the manual.  It should be noted
that there are some validity checks built into the system, but it is up to the user to enter correct
and consistent information.
V1.395
System Maintenance                                                                                                                        5
INTRODUCTION
Menus
SYSTEM MAINTENANCE FUNCTIONS
There are two maintenance options; File Maintenance and System Configuration.  The File
Maintenance option displays a menu showing functions which maintain the products and
servers offered for use  in the system.  The System Configuration option displays a menu
showing the functions which configure the terminal system for operation.
To access System Maintenance, you should exit from the Main Menu on the master terminal.
Please note that authorised personnel only should be able to access the system maintenance
functions.
Ä 
Press the CLR button on the terminal keyboard.
 
Ä 
Enter the authorised server number and password on the terminal keyboard.
 
Ä 
Type TILLFM and press ENTER on the PC keyboard attached to the terminal.
FILE MAINTENANCE
Ä 
When the System Maintenance Menu is displayed, use the up and down arrow keys to move
the highlight bar to File Maintenance and press ENTER.  Alternatively, you can select a
function by pressing the number beside the File Maintenance option.
Ä 
To return to the System Maintenance Menu, press the 
-
 key on the number pad, usually
positioned at the top right-hand corner of the keyboard.
The following options are available on the File Maintenance Menu :-
Product File  -  To set up and maintain the products and prices you want to register at the
terminals.
Keyboard File  -  To allocate the key positions of all the keys you want to use on the terminal
keyboard.  Up to nine keyboard layouts may be specified.
Keyboard Macros  -  Macro keys can be set up to enable the user to press one key on the
terminal keyboard instead of several key depressions.
Preset PLUs  -  To set up and maintain the product keys you want to use as fast entry keys on
the terminal keyboard.
List File  -  To set up and maintain the product list information you want to use on the terminal
keyboard.
Group File  -  To set up group numbers for classifying products.
Department File  -  To set up department numbers for classifying products.
Server File  -  To set up and maintain the server numbers for all personnel that may wish to
use the terminals.
Table File  -  To set up and maintain the table numbers and descriptions for the site.
6
System Maintenance
V1.395
INTRODUCTION
Menus
SYSTEM CONFIGURATION
Ä 
When the System Maintenance Menu is displayed, use the up and down arrow keys to move
the highlight bar to System Configuration and press ENTER.  Alternatively, you can select a
function by pressing the number beside the File Maintenance option.
Ä 
To return to the System Maintenance Menu, press the 
-
 key on the number pad, usually
positioned at the top right-hand corner of the keyboard.
The following options are available on the System Configuration Menu :-
Modifiers  -  To set up the modifier keys for  items that you  want to register in non-standard
quantities.
Payment Types  -  The payment methods you require may be set  up and maintained using
this function.
Function Control  -  To set up the terminal controls for the keyboard functions.
Special Data Keys  -  The special data keys may  be reviewed in this function for use  in
maintenance of the keyboard files. The special data keys are relevant to A850 terminals.
Happy Hour Period  -  To set up and maintain the “Happy Hour” parameters.
Till Parameters  -  To set up and maintain the essential terminal parameters for each terminal
on the site.
System Parameters  -  To set up and maintain the system parameters.
V1.395
System Maintenance                                                                                                                       
7
FILE MAINTENANCE
Product File
ACCESS
System Maintenance Menu
Choose option 1 - File Maintenance
File Maintenance Menu
Choose option 1 - Product File
OVERVIEW
A record for each item you  want to sell at the terminal must be set  up and maintained using
this function.  All items have a unique code which the system will use  to identify the product.
The other fields form the basic product details which are used by other functions in the terminal
system including the pricing levels and the dispense printer information.
Each product is assigned a type, for  example, the product may be a starter, main course,
qualifier, dummy.  The system uses the type field to establish the type of order print or define
the processing for  the item, for example, qualifier (cooking instructions), or dummy products
which form part of a condiment (set menu), or extra portions.  A list number may be specified
for the product if it is a condiment item, or a product which requires a qualifier, or selection of
extras such as jacket potato toppings.
You can add products to the file, or change or delete existing products.  When you  want to
change or delete a product, you must first locate and display the product details.
When the product has been added to the product file, you should allocate the item to a list (List
File), or a preset key (Preset PLUs).
PRODUCT FILE OPTIONS
The following options are available to maintain the product file:-
A
To add a new product to the product file.  See Adding a Product below.
C
To change the product details currently displayed on the screen.  See Changing a
Product below.
D
To delete the product details currently displayed on the screen.  See Deleting a Product
below.
S
To search for the details of a particular product.  The system will prompt you to enter the
product code of the item.  The product details are then displayed for you to continue.  
A
warning message will be displayed if you enter a product code which is not currently on
the file, press any key to continue.
N
To display the details of the next product held on the file.
P
To display the details of the previous product held on the file.
END To exit the function and return to the menu.
NOTE:
The system will display a warning message for the first or last product held on
the file.
ADDING A PRODUCT
Ä 
Press A to add a product to the file.
8
System Maintenance
V1.395
FILE MAINTENANCE
Product File
M A N A G E M E N T  F U N C T I O N S
PRODUCT FILE MAINTENANCE
---------------------------------------------
PLU Code :
Description :
Modifier :
Department :
Type:
VAT Code :
Order
-
Printer 1  :
Printer 2  :
Printer 3  :
Price Level 1 :
Lists:
Menu:
Qualifier:
Price Level 2 :
Extras:
Price Level 3 :
Price Level 4 :
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------
‘A’ (add),   ‘C’ (change),   ‘D’ (delete),   ‘S’ (search),   ‘N’ (nxt rec),   ‘P’ (prev rec)
When  you  choose to add a product to the file, the  fields are cleared, and you can enter the
details of the new product.
PLU Code:  Enter the product code which is the unique identifier for this product, up to eight
digits.  The last digit (0-9) will be used by the system to determine whether this product is a
modified item.  Where the last digit is zero (0), the product is not used with a modifier key.  If
the last digit is 1-9, the number will correspond to the appropriate modifier key.  For example,
to sell the product using modifier key 3, the last digit of the product code must be 3.
NOTE:
The maximum number of products is set in System Parameters.
Description:  Enter a description for the product, up to fifteen characters.  The description is
displayed in other maintenance functions when the  product code is entered and also on the
terminals when the item is sold.
Modifier:  The system will display the modifier code according to the product code you have
entered.  This field cannot be changed.  To change the modifier code, you  must enter a
different product code before saving the new product.
Department:  Enter a valid code to specify the department of the product.  The department is
used to classify products for sales analysis reporting.  Please note that the department code
must be assigned to a group before you can allocate a product to the department.
NOTE:
Department number zero may  be used for items which do not require a
department, for example, qualifiers.
VAT Code:  Enter the code to indicate the VAT rate (A-F) for  this product.  The VAT rate
codes are set up in System Parameters.
00000000
V1.395
System Maintenance                                                                                                                       
9
FILE MAINTENANCE
Product File
Price Level 1 - 4:  Up to four different selling prices may be entered for  the item.  For
example, Price 1 may be the regular selling price, Price 2 and  3 may  be the Happy Hour
selling prices, and Price 4 may  be the VIP price.  The price the terminal will implement
depends upon the price level set in the Happy Hour Period and Till Parameters functions.
NOTE:
The price level for the product the system will implement is identified at server
entry and will not change until the next time a server number is entered.  For
example, if Happy Hour is currently running, the Happy Hour price band will be
in use.  However, if the Happy Hour period ends during the transaction entry
the normal prices will be reinstated when the next server signs on,  not in the
middle of the Happy Hour transaction.
Type:  Press the SPACEBAR until the product type required is displayed.  Press ENTER to
select the product type and move onto the next field.  Available food types are:-
General
-
General product.
Starter
-
Starter dish.
Main
-
Main course dish.
Dessert
-
Dessert.
Extra
-
Extra portion.
List
-
Used  only for the main product of a condiment.  The List for Menu must
also be set (see field description below).
Qualifier
-
Cooking method or instructions, zero priced.
Dummy
-
Used to allow a condiment item to be selected separately, usually a dessert.
This item must be on two menu lists; one which includes the main product
of the condiment and the other as the only item on the  list (with the
minimum and maximum items set to one).  This second list must be one of
those linked from the  “chain” of lists started by the main product of the
condiment.  The dummy item does not have a dispense printer set and is
zero priced.
Other
-
Any other product type.
Order - Printer 1 - 3:  The dispense printer on which an order for  the product will be printed
may be number 1, 2, or 3.  You should set one dispense printer for each product which is to be
printed.  Press the SPACEBAR to set the printer to YES or NO.  The selected printer will show
YES beside the dispense printer number. Press ENTER to confirm the selection and move
onto the next field.
Lists - Menu:  Where the product is the main (priced) item of a condiment, enter the number
of the menu list which contains the first set of items from which a selection is to be made, for
example, starters.  This is the start of a “chain” of linked lists to enable each component of the
condiment to be selected.  Alternatively, leave the field blank
Lists - Qualifier/Extra:  The qualifier and/or extra list can be used for any  product (part of a
condiment) which requires additional selection for  cooking instructions and so on.  Enter the
number of the menu list which contains the qualifiers and/or extras for  the item.  Use  of
qualifier or extra lists does not interfere with any other “chain” of linked menu lists from which
the item is selected.  Alternatively, leave the field blank.
Ä 
You can use the up and down arrow keys to move the cursor to any field you have entered and
change the details.
Ä 
When you are satisfied the details are correct, press END to add the product to the file.

Download Sharp ER-A880 (serv.man7) User Guide / Operation Manual

Here you can view online and download Sharp ER-A880 (serv.man7) User Guide / Operation Manual in PDF. ER-A880 (serv.man7) user guide / operation manual will guide through the process and help you recover, restore, fix, disassemble and repair Sharp ER-A880 (serv.man7) EPOS. Information contained in service manuals typically includes schematics / circuit diagrams, wiring diagrams, block diagrams, printed wiring boards, exploded views, parts list, disassembly / assembly, pcb.