XE-A102 (serv.man2). Service Manual - Sharp ECR Service Manual (repair manual). Page 12

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XE-A102
SERVICE PRECAUTION
– 10 –
CHAPTER 6. SERVICE PRECAUTION
1. PRINTER
Since there are no service parts for this model printer, only the printer
unit is supplied. Therefore, the printer component parts are not supplied
and no service document is issued.
For troubleshooting of the printer, refer to the table below:
*Printer life: 300 thousand lines (XE-A102: M-31) 
Ink roll life: 1 million characters
Phenomena
Check point/possible cause
Repair
•  The printer motor is locked and the buzzer 
sounds intermittently.
•  The printer does not work properly
•  Check if the printer cable is disconnected.
•  Check and repair the printer cable.
•  Check if the printer life is reached.
•  Replace the printer.
•  Check if any foreign material is attached to 
the printing type wheel or the gear section.
•  Remove the foreign material. (After removing 
the foreign material, set the mode switch to 
"REG" and press "CL" key.)
•  Defective print (Lack on the upper/ lower or 
left/right side)
•  Check if the printing type is worn down.
•  Replace the printer.
•  Check if any foreign material is attached to 
the printing type wheel.
•  Remove the foreign material. (After removing 
the foreign material, set the mode switch to 
"REG" and press "CL" key.)
• Thin print
•  Check if the ink roll life is reached.
•  Replace the ink roll.
•  Check if the ink roll is properly installed.
•  Install the ink roll properly.
•  Check if the printing type wheel is worn down.
•  Replace the printer.
•  Uneven pitch of print paper feed
•  Check if the roll paper size is proper.
•  Use roll paper as specified below;
Paper width
: 57.5 0.5mm
Outside diameter
ϕ80mm or less
Inside diameter of paper tube: 
ϕ12mm or less
Paper thickness
: 0.06~0.085mm
•  Check if a load is applied to the roll paper 
during paper feeding. This may result from a 
foreign materials attached to the roll paper.
•  Remove any foreign material.
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