Read Sharp ORDERMAN (serv.man7) User Guide / Operation Manual online
ORDERSOLUTION
User Manual
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ORDERSOLUTION XML
User Manual
ORDERSOLUTION
User Manual
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© 2007 by
Bachstrasse 59,
5023 Salzburg – Austria
www.orderman.com
Errors and misprints excepted.
Reproduction - even in part - is prohibited without the written consent
of think
dig
High Tech Solutions GmbH.
V2.30
•
think
dig
assumes no responsibility for injuries or losses resulting from the utilisation of these instructions.
•
think
dig
assumes no responsibility for losses or claims by third parties resulting from the use of the unit.
•
The contents of these instructions are subject to changes, which can be carried out without prior notice.
•
These operating instructions do not constitute part of a contract.
ORDERSOLUTION
User Manual
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1
ABBREVIATIONS...................................................................................................................................... 5
2
INSTALLATION ........................................................................................................................................ 7
2.1
I
NSTALL THE SOFTWARE
....................................................................................................................... 7
2.2
C
ONFIGURE THE
S
YSTEM
...................................................................................................................... 7
2.3
S
YSTEM
C
HARACTERISTICS
.................................................................................................................. 7
3
OPERATIONS............................................................................................................................................. 8
3.1
F
UNCTIONAL SURVEY
........................................................................................................................... 8
3.1.1
Configuration section...................................................................................................................... 8
3.1.2
Working section............................................................................................................................... 9
3.2
P
OWER
................................................................................................................................................ 10
3.3
S
TART
-U
P
S
CREEN
............................................................................................................................. 10
3.3.1
Reasons why the ORDERMAN
®
hand-held stops at the Start-Up Screen ..................................... 10
3.3.2
Offline mode .................................................................................................................................. 10
3.4
M
AIN
M
ENU
....................................................................................................................................... 11
3.4.1
Start Application ........................................................................................................................... 11
3.4.2
DEMO ........................................................................................................................................... 11
3.5
SETUP ............................................................................................................................................... 11
3.5.1
Configuration menu ...................................................................................................................... 12
3.5.2
Menu Card .................................................................................................................................... 13
3.5.3
User Flags..................................................................................................................................... 14
3.6
S
YSTEM
M
ENU
.................................................................................................................................... 17
3.6.1
Update Database........................................................................................................................... 17
3.6.2
Table Setup.................................................................................................................................... 17
3.6.3
KP (Kitchen Printer) Redirect....................................................................................................... 17
3.6.4
User Flags..................................................................................................................................... 18
3.6.5
Reset OM....................................................................................................................................... 18
4
USE OF THE ORDERSOLUTION ......................................................................................................... 19
4.1
A
CCESS A
T
ABLE
................................................................................................................................ 19
4.1.1
Open Table Error .......................................................................................................................... 20
4.2
T
HE
T
ABLE
V
IEW
................................................................................................................................ 20
4.2.1
ORDERMAN
®
Toolbar Functions................................................................................................. 20
4.2.2
Buttons .......................................................................................................................................... 22
4.2.3
Icons .............................................................................................................................................. 23
4.2.4
The Extended Functions Menu ...................................................................................................... 24
4.2.5
Subtotal ......................................................................................................................................... 25
4.3
O
RDERING
I
TEMS WITH THE
ORDERMAN
®
HAND
-
HELD
................................................................... 25
4.3.1
The MenuCard .............................................................................................................................. 25
4.3.2
Group Window .............................................................................................................................. 26
4.3.3
Ordering with PLU Numbers / Direct ordering ............................................................................ 27
4.3.4
Ordering by using SEARCH.......................................................................................................... 27
4.4
M
ODIFY
O
RDERS
................................................................................................................................ 28
4.4.1
Quantity......................................................................................................................................... 29
4.4.2
Cooking Instructions ..................................................................................................................... 29
4.4.3
Seat Number .................................................................................................................................. 29
4.4.4
Condiments.................................................................................................................................... 29
4.4.5
Category........................................................................................................................................ 29
4.4.6
Modifier......................................................................................................................................... 29
4.4.7
Adjustment..................................................................................................................................... 29
4.4.8
Offer .............................................................................................................................................. 29
4.4.9
Fax Messages ................................................................................................................................ 30
4.4.10
Deleting not ordered items (not sent to the ECR)..................................................................... 30
4.4.11
Deleting ordered items (sent to the ECR)................................................................................. 30
4.4.12
Split a Bill................................................................................................................................. 30
4.5
T
ENDERING
(F
INISHING A TABLE
/
CREATING THE
B
ILL
)..................................................................... 31
4.5.1
Payment Menu............................................................................................................................... 31
4.5.2
Change the media type / Payment methods................................................................................... 32
4.5.3
Split bill by dividing the total amount ........................................................................................... 32
4.5.4
Extended Bill menu ....................................................................................................................... 33
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4.5.5
Tip ................................................................................................................................................. 33
4.5.6
Discount ........................................................................................................................................ 33
4.5.7
Guest ............................................................................................................................................. 33
4.5.8
Media Type.................................................................................................................................... 33
4.5.9
Tax ID ........................................................................................................................................... 33
4.5.10
Finish / send the bill to the ECR............................................................................................... 33
4.5.11
Printer Selection....................................................................................................................... 34
4.5.12
Cancel the Bill Menu ................................................................................................................ 34
5
APPENDIX ................................................................................................................................................ 35
5.1
ORDERMAN
®
B
ELT
P
RINTER
........................................................................................................... 35
5.2
E
ASY TO INSTALL
................................................................................................................................ 35
5.3
B
ELT
P
RINTER SETTINGS ON THE DEVICE
............................................................................................ 35
6
NOTES: ...................................................................................................................................................... 36