ER-A220 (serv.man3) - Sharp ECR User Guide / Operation Manual. Page 61

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59
The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine.  It is therefore advisable to refer to the “Checking” shown in the right-hand column before
calling for service.
Error code table
When the following error codes are displayed, press the 
c
key and take a proper action according to the table
below.
Fault
Checking
The display won't be illuminated even when 
the mode switch is turned to any other 
position than “    ”.
• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the 
  electrical outlet?
(1) 
The display is illuminated, but the whole machine 
refuses registrations.
• Is a cashier code assigned to the register?
• Is the mode switch set properly at the “REG” position?
(2) 
No receipt is issued.
• Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print head release lever at the printing position?
(3) 
No journal paper is taken up.
• Is the take-up spool installed on the bearing properly? 
• Is there a paper jam?
(4) 
Printing is unusual.
• Is the print head release lever at the printing position?
• Is the paper roll properly installed?
(5) 
Before calling for service
10
Error
Error status
Action
code
E01
Registration error
Make a correct key entry.
E02
Misoperation error
Make a correct key entry.
E03
Undefined code is entered.
Enter a correct code, or declare it by the programming.
E07
Memory is full (in the 
`
key programming). 
Program the 
`
key within 25 steps.
E11
Compulsory depression of the 
Ñ
key for direct 
Press the 
Ñ
key and continue the operation.
finalization
E12
Compulsory tendering
Make a tendering operation.
E22
Overlapped cashier error
E23
Cashier resetting over error
E32
No entry of a cashier code
Make a cashier code entry.
E34
Overflow limitation error
Make a registration within a limit of entry.
E35
The open price entry is inhibited.
Make a preset price entry.
E36
The preset price entry is inhibited.
Make an open price entry.
E37
The direct finalization is inhibited.
Make a tendering operation.
E67
Subtotal void is not allowed.
Finalize the transaction, and correct the wrong entries in the 
void mode.
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