Read Sharp BD-HP21H (serv.man15) Technical Bulletin online
BRP 2008 11 01
Date of Issue:19
th
November 2008
Classification:
White
Blu Ray TECHNICAL BULLETIN
Page 1 of 3
Sharp Electronics (UK) Limited
Reference – VD-209/210
Revision - 1
White – Carry out as required
Yellow – Carry out as required and whenever the unit comes in for service
Red – Carry out on all units
MODELS
BD-HP21H
SYMPTOM Various issues with disc playback.
CAUSE
Software issues.
ACTION
Update main software to the latest version following the instruction below.
1. Download file from the tech web site to safe file location on your PC.
2. Open your CD/DVD writing software and select the *.iso file burning function.
3. Select the file location as the source and the writer as the destination and proceed
2. Open your CD/DVD writing software and select the *.iso file burning function.
3. Select the file location as the source and the writer as the destination and proceed
to make the update CD/DVD.
Some file writing software can not produce iso files. Refer to your instructions for the
software being used.
The following screen shots are shown as a guide to using Nero8 and Kureha.
If the update fails to function try the following procedure.
1. Turn off the power.
2. Unplug the AC cord.
3. Physically open the tray ( Thin long open paperclip pushed in hole )
4. Place the update disc in tray.
5. Press and hold the eject button and put the mains plug in.
6. Tray will load and start to run.
7. When completed the tray will open and the update disc can be removed.
8. Press any button the tray will close and unit will go to standby and should now be
ready to use.
BRP 2008 11 01
Date of Issue:19
th
November 2008
Classification:
White
Blu Ray TECHNICAL BULLETIN
Page 2 of 3
Sharp Electronics (UK) Limited
Reference – VD-209/210
Revision - 1
White – Carry out as required
Yellow – Carry out as required and whenever the unit comes in for service
Red – Carry out on all units
BRP 2008 11 01
Date of Issue:19
th
November 2008
Classification:
White
Blu Ray TECHNICAL BULLETIN
Page 3 of 3
Sharp Electronics (UK) Limited
Reference – VD-209/210
Revision - 1
White – Carry out as required
Yellow – Carry out as required and whenever the unit comes in for service
Red – Carry out on all units
