HT-SB250 - Sharp Audio User Guide / Operation Manual. Page 18

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18
HT-SB250(BK)
2010 December 29 
HT-SB250_A6_EN_UK.fm
HT-SB250(W)
References
Troubleshooting chart
Many potential problems can be resolved by the owner without calling
a service technician.
If something is wrong with this product, check the following before
calling your authorised  SHARP dealer or service centre.
„
General
„
Remote control
„
Condensation
Sudden temperature changes, storage or operation in an extremely
humid environment may cause condensation inside the cabinet or on
the transmitter on the remote control.
Condensation can cause the unit to malfunction. If this happens, leave
the power on until normal operation is possible (about 1 hour). Wipe off
any condensation on the transmitter with a soft cloth before operating
the unit.
„
 If problem occurs during operation
When this product is subject to strong external interference (mechanical
shock, excessive static electricity, abnormal supply voltage due to
lightning, etc.) or if it is operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
1. Set the unit to the stand-by mode and turn the power on again.
2. If  the  unit  is  not  restored  in  the  previous  operation,  unplug and
plug in the unit, and then turn the power on. 
„
Factory reset, clearing all setting
Make sure to disconnect all audio input cables attached to the unit
before performing the factory reset.
1. Press the ON/STAND-BY button to enter the power stand-by
mode.
2. While pressing the SURROUND button, press and hold the ON/
STAND-BY button until “CL” appears.
Caution:
This operation will erase all data stored in memory.
Symptom
Possible cause
No sound is heard.
z
Is the input signal (selection) set 
properly?
z
Is the volume level set to “0”?
z
Is muting activated?
Noise is heard during 
playback.
z
Move the unit away from any 
computers or mobile phones.
When a button is 
pressed, the unit does 
not respond.
z
Set this unit to the stand-by mode and 
then turn it back on.
The power is not turned 
on.
z
Is the unit unplugged? (Refer to page 
14)
z
The protection circuit may be
activated. Unplug and plug in the 
power lead again after 5 minutes or 
more.
The information is not
displayed even if the
unit is turned on.
z
Is the unit set to “Dimmer display off” 
mode?
Symptom
Possible cause
The remote control does 
not operate properly.
z
Is the battery polarity correct?
z
Is the battery dead?
z
Is the distance or angle incorrect?
z
Are there any obstructions in front of the 
unit?
z
Is there a  strong light shining on the 
remote sensor?
z
Is the remote control for another 
equipment used simultaneously?
Symptom
Possible cause
The unit cannot be 
turned on with the 
remote control.
z
Is the AC power lead of the unit plugged 
in?
z
Is the battery inserted?
TV cannot be operated 
with the remote control.
z
Depending on the model, some or all 
functions may not be operable using the 
remote control of this unit. In this case, 
use the remote control supplied with the 
TV.
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