DK-A1H (serv.man5) - Sharp Audio User Guide / Operation Manual. Page 27

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27
DK-A1H
DK-A1H(BK)
References
Troubleshooting chart
Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following before
calling your authorised SHARP dealer or service centre.
General
Remote control
Tuner
 
iPod
 
Condensation
Sudden temperature changes, storage or operation in an extremely
humid environment may cause condensation inside the cabinet or on
the transmitter on the remote control.
Condensation can cause the unit to malfunction. If this happens,
leave the power on until normal playback is possible (about 1 hour).
Wipe off any condensation on the transmitter with a soft cloth before
operating the unit.
 
Symptom
Possible cause
The clock is not set to 
the correct time.
Is the Summer Time switch set to 
the correct setting? (Refer to page 
13)
Did a power failure occur? Reset 
the clock. (Refer to page 28)
When a button is 
pressed, the unit does 
not respond.
Set the unit to the power stand-by
mode and then turn it back on.
If the unit still malfunctions, reset it. 
(Refer to page 28)
No sound is heard.
Is the volume level set to “0”?
Are the headphones connected?
Symptom
Possible cause
The remote control does 
not operate.
Is the AC power lead of the unit 
plugged in?
Is the battery polarity correct?
Is the battery dead?
Is the distance or angle incorrect?
Does the remote control sensor 
receive strong light?
Symptom
Possible cause
The radio makes unusual 
noises continuously.
Is the unit placed near the TV or
computer?
Is the FM aerial or AM loop aerial
placed properly? Move the aerial
away from the AC power lead if it
is located nearby.
Symptom
Possible cause
No sound is produced.
No image appears on the 
TV/monitor.
The iPod is not playing.
The iPod is not properly 
connected to the unit.
Is the AC power lead of the unit 
plugged in?
The video cable is not properly 
connected.
The TV/monitor’s input selection 
is not properly set.
iPod will not charge.
The iPod is not making full 
contact with the iPod connector.
The main unit is in stand-by 
mode.
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