KX-TG1711RUB, KX-TG1711RUJ, KX-TG1711RUW, KX-TGA171RUB, KX-TGA171RUJ, KX-TGA171RUW - Panasonic Telephone Service Manual (repair manual). Page 24

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KX-TG1711RUB/KX-TG1711RUJ/KX-TG1711RUW/KX-TGA171RUB/KX-TGA171RUJ/KX-TGA171RUW
9.2.
Troubleshooting by Symptom (Base Unit)
If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester
(*1) or not. 
Note:
(*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acoustic
level in detail.
(*2) Refer to Check Point (Base Unit) (P.24)
9.2.1.
Check Point (Base Unit)
Please follow the items below when BBIC or EEPROM is replaced.
Note:
After the measuring, suck up the solder of TP.
*: PC Setting (P.33) is required beforehand.
The connections of simulator equipment are as shown in Adjustment Standard (Base Unit) (P.35).
Items
Adjustment 
Point
Procedure
Check or 
Replace Parts
(A) 2.65V Supply
Confirmation
-
1. Confirm that the voltage between VDD and GND is 2.65V ± 0.2V.
C58, C60, F1
C35, C34, IC2
C29, R35, R36
C28, C103,
C11, C48, R17
(B) VDDIO Confirmation
-
1. Confirm that the voltage between C24 and GND is 2.5 ± 0.3.
IC3, X1, C22
C23, C17
(C)* BBIC Confirmation
-
1. BBIC Confirmation (Execute the command “getchk”).
2. Confirm the returned checksum value.
Connection of checksum value and program number is shown below.
IC3, X1, C22
C23, C17
(D)* BBIC Clock Adjustment
(Important)
P1.0
CLK
1. Execute the command “EnableClockOutput”.
2. Input Command “GetFreq”, then you can confirm the current value.
3. Check X’tal Frequency. (10.368 MHz ± 100 Hz).
4. If the frequency is not 10.368MHz ± 100Hz, adjust the frequency of CLK
executing the command “setfreq xx xx (where xx is the value)” so that the
reading of the frequency counter is 10.368000 MHz ± 5 Hz.
IC3, X1, C22
C23, C17
(E)* Hookswitch Check with
DC Characteristics
-
1. Connect J1 (Telephone Socket) to Tel-simulator which is connected with 600
Ω.
2. Set line voltage to 48V at on-hook condition and line current to 40mA at off-
hook condition of normal telephone.
3. Execute the command “hookoff”.
4. Confirm that the line current is 40mA ± 5mA.
5. Execute the command “hookon”.
6. Confirm that the line current is 0mA + 2mA.
IC3, C30, C31,
D2, Q3, R26,
R22, Q2, C45,
C21, R18, R15
You have DECT Tester. 
(Model Number : CMD60)
Check item (A)-(E).
Check item (A)-(E), (G)-(L).
Check item (A)-(D).
Check item (A)-(D), (G)-(I), (K).
-
Check item (G), (J).
Check item (N).
Check item (N).
Check item (A)-(F).
Check item (N).
Check item (N).
Check item (A)-(L).
You cannot dial.
You cannot hear the caller's voice.
You cannot use handset a little away from base unit 
even if the handset is within range of the base unit.
The acoustic transmission level is high or low.
The acoustic reception level is high or low.
The unit does not link.
The unit cannot charge.
Check item (M).
Check item (M).
Remedy (*2)
Symptom
You don't have DECT Tester.
checksum value 
ex.)
program number 
DCM1EB
0152
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