DP-2310, DP-3010 (serv.man3) - Panasonic Copying Equipment Other Service Manuals (repair manual). Page 2

Read Panasonic DP-2310 / DP-3010 (serv.man3) Other Service Manuals online

61
Trail Edge Trans 2Sided
Trail Edge Transfer Image High Voltage 
Timing Adjustment for the 2nd side of 2-Sided 
printing.
-30 - +30
0.5mm
62
TDC Gain Voltage Adjust
Adjustment of Toner Density sensor gain 
voltage.
-10 - +10 
0.033V
63
Lead Edge Read Timing
Adjustment of Lead Edge Read Point.
0 - +9 
0.5mm
64
Side Edge Read Adjust
Adjustment of Side Edge Read Point.
0 - +9 
0.5mm
65
Black Density Reference
Reference voltage for Black Density sensor.
-127 - +127
66
Black Density Output
Compensate value for Black Density sensor 
output.
-127 - +127
67
ADF Image Density
Compensation of ADF image density.
-99 - +99
68
Paper Loop (Tray 3)
Individual Fine Adjustment for Tray  3
-99 - +99
69
Stamp Position Adjust
Adjustment of verification stamp position.
-50 - +50 
0.3mm
70-77 Not Used
78
Paper Loop (Tray 4)
Individual Fine Adjustment for Tray  4
-99 - +99
79
MTF Adjust
Adjustment of Scanning Sharpness by digital 
image processing for Text /Photo Copy Mode. 
-2 - +2
80
QUANTUM Photo Mode Read
Value of QUANTUM Gamma Table for Photo 
Mode.
+1 - +5
(Read Only)
81
QUANTUM Halftone Read
Value of QUANTUM Laser duty of Check 
pattern.
+127 - +255
(Read Only)
82
QUANTUM Black Read
Value of QUANTUM Laser duty of Black 
pattern.
+127 - +255
(Read Only)
83
Temperature Sensor Value
Value of Temperature sensor.
0 - 255
(Read Only)
84
Humidity Sensor Value
Value of Humidity sensor.
0 - 255
(Read Only)
85
Not Used
86
ADF Reverse Stop Posi.
Adjustment of ADF reverse stop position.
-99 - +99 
0.3mm
87
ADF Exhaust Stop Posi.
Adjustment of ADF exit stop position
-99 - +99 
0.3mm
88-89 Not Used
90
ADF Read Main Scan Pos.
Adjustment of ADF horizontal image read 
start position. 
-99 - +99 
0.05mm
91
Original Read Edge ADF
Adjustment of original detection timing.
-99 - +99 
0.3mm
92
Original Trail Edge ADF
Adjustment of trail edge detection timing.
-127 - 127 
0.3mm
93
ADF 100% Image 1-Sided
Adjustment of magnification for 1-sided.
-9 - +9 
0.1%
94
ADF 100% Image 2-Sided
Adjustment of magnification for 2-sided.
-9 - +9 
0.1%
95
Manual Photo Adj.
Adjustment of Gamma Table Value for Photo 
Mode (QUANTUM OFF)
+1 - +5
96
Manual Halftone Adj.
Adjustment of Laser duty of Check pattern for 
Text and Text/Photo Mode. (QUANTUM OFF)
+127 - +255
97
Manual Black Adj.
Adjustment of Laser duty of Black pattern for 
Text and Text/Photo Mode. (QUANTUM OFF)
+127 - +255
98
Not Used
99
F5/F6 Initialization
Initialize F5/F6 parameter settings.
Set the machine to Service Mode and press "7" on the Keypad.
Press the “START” key.
Select the desired code number on the Touch Panel display.
If you wish to select another code number, scroll the menu with the arrow keys.
Select the desired function on the Touch Panel display and touch the “OK” key.
When the “C (CLEAR)” key is touched, the selected code input will not be accepted.
Press “FUNCTION” and “C (CLEAR)” keys simultaneously to exit the service mode.
F7
Electronic 
Counters
00 List Print
01 Key Operator ID Code
Key Operator’s identification code for 
access to the counter mode.
02 Maintenance
Count
00 Total Count
Total count for all copies / prints.
01 PM Count
Preventive Maintenance count.
02 Scanner PM Count
PM count for scanner readings.
03 ADF Count
Total count of originals fed through the
ADF.
04 Not Used
05 OPC Drum Count
PM count of recording paper fed 
through the OPC Drum.
06 Process Unit Count
PM count of recording paper fed 
through the Process Unit.
07 ADF PM Count
PM count of originals fed through the 
ADF.
08 Fuser Web Count
PM Count for Fuser Web.
09 Developer Count
PM Count for Developer.
10 Not Used
11 Avg Print/Drum Rise 
Up
Average Print Count for OPC Drum.
12 Total OPC Rotation 
Time
Rotation Time for OPC Drum.
13 Avg Min / Drum Rise 
Up
Average Rotation Time for OPC Drum.
03 Paper Feed  
Count
00 Sheet Bypass Count Total count of paper fed from the sheet
bypass.
01 1st Paper Tray Count Total count of paper fed from the 1st 
paper tray.
02 2nd Paper Tray Count Total count of paper fed from the 2nd 
paper tray.
03 3rd Paper Tray Count Total count of paper fed from the 3rd 
paper tray.
04 4th Paper Tray Count Total count of paper fed from the 4th 
paper tray.
05 Not Used
06 2-sided Count
Total count of 2-sided Print.
07 A4 / LETTER Count
Total count of A4 / Letter Print.
08 A4R / LETTER R 
Count
Total count of A4-R / Letter-R Print.
09 A3 / LEDGER Count Total count of A3 / Ledger Print.
10 B4 / LEGAL Count
Total count of B4 / Legal Print.
04 Scanner
Count
00 ADF Count
Total count of originals fed through the 
ADF.
01 ADF Read Count
Total count of originals scanned through 
the ADF.
02 Scanner Count
Total count of scanning operations.
03 Scanner Read Count Total count of scanner readings.
05 Copy Count 00 Copy Print Count
Total count of copies printed.
01 Copy Scan Count
Total count of copies scanned.
06 PC Count
00 PC Print Count
Total count printed from PC.
01 PC Scan Count
Total count scanned to PC.
07 Fax Count
00 Fax Transmit Count
Total count of Fax transmitted.
01 Fax Receive Count
Total count of Fax received.
02 Fax Print Count
Total count of Fax printed.
08 All Counter Clear
All counters are cleared.
00
Exp. Lamp replacement
When replacing the exposure lamp.
Procedure:
a) Press the Start key to move the exposure lamp to 
the position (approx. 250 mm from the optics 
home position) where it can be replaced.
b) To return the optical system to the home position, 
press the CLEAR key.*
01-05 Not Used
06
Error Log Print/View
a) Each time the arrow key is pressed, the machine 
errors or paper jam codes stored in memory are 
displayed, beginning with the oldest code.
Note:
Only the 30 most recent codes are displayed.
07
Error Log Clear
a) Press the Reset key.
A Message "Error code can be cleared with the 
Start key" is displayed on the LCD.*
b) Press the Start key.
08
(Factory use only)
Lock operation for Scanner Unit.
09
Toner Density adjustment
Adjustment operation of Toner Density.
10
Drum Charge adjustment
Adjustment operation of Drum Charge.
11
Not Used
12
Org.size Sensor Adj.
Adjust the slice level for the original size detection 
sensors automatically. Execute this mode by closing 
the platen cover.
13
Black Density reference
Adjustment operation of Black Density sensor.
14
Black Density gain
Adjustment operation of Black Density sensor gain.
15
QUANTUM Pattern
Print out the QUANTUM Test Pattern.
16-17 Not Used
18
LSU PWM Pattern
Print out the Test Pattern.
Proceed when the LSU is replaced.
19
Move Mirror To Lock
a) Press the Start key to move the mirror unit to the 
locked position for transporting the copier.
b) When the mirror unit is locked, the machine will 
not accept any numerical key input.
Note:
The locking operation is automatically reset when 
the Power switch is turned ON again.
20
TDC Check Operation
Adjustment of TDC sensor.
21-46 Not Used
47
ADF Continuous Test
Press START key to begin.
48
Platen Continuous Test
Press START key to begin.
49-54 Not Used
Set the machine to Service Mode and press "9" on the Keypad.
¯
Press the “START” key.
¯
Select the desired code number on the Touch Panel display.
¯
If you wish to select another code number, scroll the menu with the arrow keys.
¯
Select the desired function on the Touch Panel display and touch the “OK” key.
¯
When the “C (CLEAR)” key is touched, the selected code input will not be accepted.
¯
Press “FUNCTION” and “C (CLEAR)” keys simultaneously to exit the service mode.
F9
Unit 
Maintenance
00 Fax Service Mode
01 Service Alert Tel #
Displays the contact number when a 
machine malfunction occurs.
F6 Mode (Adjust Parameters (For Copier))
No.
Item
Remarks
Setting 
Range
F7 Mode: Electronic Counter
F7 Mode (Electronic Counter)
Service 
Mode
Item
Remarks
F8 Mode: Service Adjustment
F8 Mode (Service Adjustment)
No.
Item
Remarks
Set the machine to Service Mode and press "8" on the Keypad.
Press the “START” key.
Select the desired code number on the Touch Panel display.
If you wish to select another code number, scroll the menu with the arrow keys.
Select the desired function on the Touch Panel display and touch the “OK” key.
When the “C (CLEAR)” key is touched, the selected code input will not be accepted.
Press “FUNCTION” and “C (CLEAR)” keys simultaneously to exit the service mode.
F9 Mode: Unit Maintenance
F9 Mode (Unit Maintenance)
Service 
Mode
Item
Remarks
F9
Unit 
Maintenance
02 Firmware
Version
00 SC
Displays the firmware version for SC.
01 SC boot
Displays the firmware version for SC 
Boot.
02 PNL
Displays the firmware version for PNL.
03 SPC
Displays the firmware version for SPC.
04 Finisher
Displays the firmware version for 
finisher.
05 FAX Modem
Displays the firmware version for FAX 
option 1.
06 Not Used
07 SC2
Displays the firmware version for Slot 1.
03 Print 
Device Info.
00 F5/F6 Parameters
Prints the memory contents of the F5 
and F6 modes.
01 Machine Information Prints the machine setup information list.
02 System Address 
Info.
Prints the system memory setting.
03 RAM Address 
Information
Prints the RAM data dump list.
04 RAM Edit 
Mode
00 Relative Address
Setting of Relative address.
01 Real Address
Setting of Real address.
05 Not Used
06 RAM 
Initialize
00 Parameter Initialize Resets the Fax and Function 
parameters to default values.
01 All Job Clear
Clears all Jobs stored in Flash Memory.
02 Not Used
03 Shipment Set
Clears All Jobs, All Preset Data, 
Parameter Initialize & Resets the 
Counters (Fax).
04 LBP Fuser Reset
Clears the LBP fuser error.
05 Dept. Counter Clear
07 Firmware
Update
00 Update from F-ROM 
Master Card
Updates the firmware in the machine 
with the Master Firmware Card.
01 Update from USB
Updates the firmware in the machine 
with the USB.
08 Program
Backup
(Refer to
Sect. 3.7.)
00 Main
Onboard F-ROM 4MB
01 Option 1 all
Slot 1 FRM8 PCB 8MB
02 Option 1 a
Slot 1 FRM8 PCB 4MB (a)
03 Option 1 b
Slot 1 FRM8 PCB 4MB (b)
04 Option 2 all
Slot 2 FRM8 PCB 8MB
05 Option 2 a
Slot 2 FRM8 PCB 4MB (a)
06 Option 2 b
Slot 2 FRM8 PCB 4MB (b)
09 Update Program Card
Creates a Master Firmware Card using 
the Firmware Update Kit. A 4MB or 8MB 
Flash Memory Card will be required 
depending upon the model.
10 Program
Copy
00 From card to slot 1
Configuration for Program copy.
01 From card to slot 2
02 From slot 1 to card
03 From slot 1 to slot 2
04 From slot 2 to card
05 From slot 2 to slot 1
11 Parameter Backup
Backup the Parameter.
12 Parameter Restore
Restore the Parameter.
13 Page Memory Size
Displays the page memory size (MB).
14 Sort Memory Size
Displays the sort memory size (MB).
1. To select the Service Mode
The Service Mode is selected when “FUNCTION”, “ORIGINAL SIZE (LEDGER/A3)” Keys and Key “3” 
on the keypad are simultaneously pressed, then F1 will appear in the display.
Press “9” and “START” keys to enter F9 Mode: Unit Maintenance.
Select “00 FAX Service Mode” on the Touch Panel display to enter Facsimile Service Mode.
2. To exit the Service Mode
The Service Mode is reset when the “FUNCTION” and “C (CLEAR)” keys are pressed simultaneously.
The following service modes are provided to assist you in setting operational functions of the unit and 
determining the condition of the unit.
00 Not Used
01 Function Parameter Setting
Allows changes to the function parameters (the home 
position, etc.).
02 RAM Edit Mode
Factory use only.
03 Print Parameter List / Report
Prints the Function Parameter List, Page Memory Test, 
Printer Report, All Document File, Protocol Trace and Toner 
Order Form.
04 Modem Tests
Generates various binary, tonal and DTMF signals, by the 
modem.
05 Not Used
06 RAM Initialize
Initialize RAM and restore the default value of the function 
parameters.
07 Not Used
08 Check & Call
Allows input of information for Service Alert Report, 
Maintenance Alert Report and Toner Order Form.
09 System Maintenance
Used for Firmware Update, Firmware Backup, Parameter 
Restore, Parameter Backup, Transferring Firmware from the 
PC to the Flash Card and Sending a Received File during a 
fatal printer error.
Use the following procedure to change the function parameters.
Select the “01 Function Param. Setting” on the Touch Panel display.
Select the desired code number on the Touch Panel display.
If you wish to select another code number, scroll the menu with the arrow keys.
Select the desired function on the Touch Panel display and touch the “OK” key.
Touch the “OK” key 3 times.
Press “FUNCTION” and “C (CLEAR)” keys simultaneously to exit the service mode.
000 Monitor/Tel Dial 1 = Monitor
2 = Tel/Dial
Selects whether the machine starts to TX 
automatically during On-Hook dialing.
Monitor
: Start to TX after pressing START
TEL/DIAL : Start to TX automatically
001 Alarm Status
1 = Off
2 = Timer
3 = Constant
Selects the No Paper or No Toner alarm status.
OFF
: Alarm is disabled.
Timer
: Alarm will shut off after 6 seconds.
Constant : Alarm will not stop until "STOP" is 
pressed or the error is cleared/
corrected.
002 Stop Comm. 
JRNL
1 = Off
2 = On
Selects whether the machine prompts to print the   
COMM. Journal when the printout condition is set to  
INC and STOP is pressed during communication.
003 Continuous Poll 1 = Off
2 = Stn (Tx only)
3 = Hub (Rx only)
Selects whether the Continuous Polling feature is 
enabled.
Stn : Place the document(s) on the ADF or Platen, 
then press the assigned Program Key to store 
or add the documents into a polled file. (See 
Note 1)
Hub : When the polling command is initiated, the 
machine will continuously poll originals from 
the remote stations until it is interrupted by 
pressing "STOP".
004 Numeric ID Set 1 = Off (will not accept)
2 = On (accepts)
Selects whether the machine accepts and allows to 
set or change the Numeric ID.
005 Destination 
Code
000 : Austria
001 : U.K.
002 : Canada
003 : Denmark
004 : Taiwan
005 : Finland
006 : Germany
007 : Netherlands
008 : Italy
009 : Spanish
010 : Hong Kong
011 : Australia
012 : Switzerland
013 : Norway
015 : Portuguese
016 : Ireland
017 : Belgium
018 : Sweden
019 : Turkey
020 : U.S.A.
021 : France
022 : New Zealand
025 : Japan
030 : Czech
031 : Russia
032 : Greece
033 : Hungary
034 : Indonesia
035 : South Korea
038 : Malaysia
039 : China
045 : Thailand
048 : South Africa
049 : Singapore
050 : Universal
Sets the Destination Code after installing the Fax 
Communication Board (DA-FG300).
Note:
It is not necessary to set the parameter for the 
following suffix (Destinations). The Fax Firmware 
is automatically loaded with the Host Firmware.
PB : UK
PF  : France 
PG : Switzerland
PK : China
PM : Germany
PT : Taiwan
PU : USA
006 ID Display
1 = Number (Numeric ID)
2 = Chara (Character ID)
Selects the priority of displaying the ID.
007 JRNL Column
1 = Station
2 = RCV’D ID
Selects the contents of the ID to display on the 
Journal.
008 Monitor
1 = Off
2 = On
Selects whether the Monitor is ON/OFF for  
monitoring fax signals.
(FOR SERVICE USE ONLY)
009 DC Loop
1 = Off (Normal)
2 = On (Off Hook)
Selects a false Off Hook state for back to back  
communication test.
010 TX Level
00 = 0 dBm
~
15 = -15 dBm
Selects the TX signal output level, 0 to -15 dBm in 1 
dBm steps. 
(Refer to Chapter 4.3. of the Service Manual) 
011 RX Level
1 = -43 dBm
2 = -38 dBm
3 = -33 dBm
4 = -48 dBm
Selects the receiving sensitivity of -33/-38/-43/-48 
dBm.
012 DTMF Level
00 = 0 dBm
~
15 = -15 dBm
Selects the DTMF output level, 0 to -15 dBm in 1 
dBm  steps.
013 G3 RX EQL
1 = 0dB
2 = 4dB
3 = 8dB
4 = 12dB
Selects the cable equalizer for G3 reception mode, 
0dB, 4dB, 8dB or 12dB.
014 G3 TX EQL
1 = 0dB
2 = 4dB
3 = 8dB
4 = 12dB
Selects the cable equalizer for G3 transmission 
mode, 0dB, 4dB, 8dB or 12dB.
015  
016
Not Used
017 TX Start
1 = 2400 bps
2 = 4800 bps
3 = 7200 bps
4 = 9600 bps
5 = TC7200
6 = TC9600
7 = 12000 bps
8 = 14400 bps
Selects the transmission modem start speed, 14400/
12000/TC9600/TC7200/9600/7200/4800/2400 bps.
Note:
This parameter is applicable only when 
communicating with regular G3 machines. When 
communicating with Super G3 (V.34) machines, 
use Parameter No. 32.
018 RX Start
1 = 2400 bps
2 = 4800 bps
3 = 7200 bps
4 = 9600 bps
5 = TC7200
6 = TC9600
7 = 12000 bps
8 = 14400 bps
Selects the reception modem start speed, 14400/
12000/TC9600/TC7200/9600/7200/4800/2400 bps.
Note:
This parameter is applicable only when 
communicating with regular G3 machines. When 
communicating with Super G3 (V.34) machines, 
use Parameter No. 33.
F9 Mode (Unit Maintenance)
Service 
Mode
Item
Remarks
Service Modes (For Facsimile)
Fax Service Mode Procedure
FAX Service Mode Table
No.
Service Mode
Description
Function Parameter Setting
Function Parameter Table
No.
Parameter
Selections
Function
019 ITU-T V.34
1 = Off
2 = On
3 = Select
Selects whether the ITU-T V.34 is Off, On or Select.
Select: Select whether the ITU-T V.34 is Off or On, 
when entering Phone Book Dialing Numbers 
or Manual Number Dialing.
020 ITU-T ECM
1 = Off (Invalid)
2 = On  (Valid)
Select the ECM mode.
021 EP Tone
1 = Off (without EP Tone)
2 = On (with EP Tone)
Selects whether to add the echo protect tone on 
V.29 mode.
(Used when Echo Suppression is disabled.)
On : Add
Off : Do not add
022 Signal Interval
1 = 100 ms
2 = 200 ms
3 = 500 ms
Selects the time interval between the receiving 
signal and the transmitting signal.
023 TCF Check
1 = Normal (Short)
2 = Long
Selects the TCF check interval Long/Short
024 CED Frequency 1 = 1080 Hz (non ITU-T)
2 = 2100 Hz
Selects the CED frequency 2100/1080 Hz
025 COMM. Start-Up 1 = First
2 = Second
Selects the communication start-up condition (XMT 
and Polling).
(Used when Echo Suppression is disabled.)
026 Non-Standard
1 = Off (Invalid)
2 = On (Valid)
Selects own mode (Panafax mode).
027 Short Protocol B 1 = Off (Invalid)
2 = On (Valid)
Selects the short protocol mode.
028 Short Protocol D 1 = Off (Invalid)
2 = On (Valid)
Selects the short protocol mode. When activated, it 
allows the machine to automatically store the 
modem speed for each Auto Dial Number.
029 Remote 
Diagnostics
1 = Off (will not accept)
2 = On (accepts)
Selects whether the machine accepts Remote 
Diagnostics from the service station.
030 CED & 300 bps 1 = 75 ms
2 = 1 sec
Selects the pause interval between the CED and the 
300 bps signal.  
(Used when Echo Suppression is disabled.)
031 RTC = EOL x 12 1 = Off (EOLx6)
2 = On (EOLx12)
Selects the RTC signal, EOLx6 or EOLx12.
032 V34 TX Start
2400-33600bps
Selects the transmission modem start speed for 
V.34 communication, 33600-2400 bps.
033 V34 RX Start
2400-33600bps
Selects the receiving modem start speed for V.34 
communication, 33600-2400 bps.
034 V34 TX SR
2400-3429sr
Selects the transmission symbol rate for V.34, 3429/ 
3200/3000/2800/2400 sr.
Press “V” or “/\ “ to select the symbol rate.
035 V34 RX SR
2400-3429sr
Selects receiving symbol rate for V.34, 3429/3200/
3000/2800/2400 sr.
Press “V” or “/\ “ to select the symbol rate.
036 Not Used
037 Protocol Display 1 = Off (not displayed)
2 = On (displayed)
Selects whether to display the modem speed  during 
communication. 
(Press the Job Status Key to display)
038 Not Used
039 Flash Time
5 = 50 ms
~
100 = 1000 ms
Selects the pause interval before activating the 
Flash key.
040 Flash Time 
(PSTN)
5 = 50 ms
~
100 = 1000 ms
Selects the pause interval before activating the 
Flash key.
(For Germany, Austria and Czech)
041 Pause Time
1 = 1 sec.
~
10 = 10 sec.
Selects the pause interval from 1 sec. ~ 10 sec.  for 
dialing through a switchboard or for international 
calls.
042 Not Used
043 Redial Interval
0 = no waiting
~
15 = 15 minutes
Selects the redial interval from 0 to 15 minutes in 1 
minute steps.
044 Redial Count
0 = no redial
~
15 = 15 times
0 ~ 9 (For Australia Only)
Selects the redial count from 0 to 15 times in 1 step 
intervals.
Note:
In order to comply with the requirements TBR21 
in the EC countries, do not select 15 times.
045 Ring Detect 
Count
1 = 1 ring
~
9 = 9 rings
Selects the ring detection count from 1 to 9 rings in 1 
ring step intervals.
046 On-Hook Time
0 = 0 sec.
~
90 = 90 sec.
Selects the on-hook time between sequential  
communication calls in 1 second step intervals.
047 Response Wait 
Interval
1 = 1 sec.
~
90 = 90 sec.
20 ~ 150 sec. 
(For France Only)
Selects the waiting interval for the response after 
completing the dialing.
048
049
Not Used
050 Ring Detect 
Mode
1 = Normal
2 = Rough
Selects the quality of ringer detection. Use if the line 
signal is out of regulation, set to "Rough" so that the 
unit may detect the ringing signals.
051 Not Used
052 Pulse Rate
1 = 10 pps
2 = 20 pps
Selects the dial pulse rate 10/20 pps.
053
054
Not Used
055 Busy Tone 
Check
1 = Off
2 = On
Selects whether to detect the Busy Tone.
056 Dial Tone Check
(Except for USA 
and Canada)
1 = Off
2 = On
Selects whether to detect Dial Tone before dialing 
the telephone number.
057 DC Loop Check
(Except for USA 
and Canada)
1 = Off
2 = On
Selects whether the unit checks the DC Loop  during 
communication.
058 Comm. JRNL + 
Image
1 = Off (without image)
2 = On (with image)
Selects whether the machine prints the COMM. 
Journal with image.
059 Confidential 
RCV Report
1 = Off (does not print out)
2 = On (prints out)
Selects whether the machine prints the  Confidential 
RCV Report.
060 Version
Indicates the Host software 
version.
061 TX/RX/PRT/CPY 1 = Fax Transmit Count
2 = Fax Receive Count
3 = Total Count
4 = Copy Print Count
Displays the transmitted, received, total printed and 
copied document count.
062 Print Counter
1 = Off
2 = On
Selects whether to print in the Fax Parameter List, 
the counter information that is displayed in the 
Function Parameter No. 61.
063  
067
Not Used
068 NYSE Fax 
Forward
(USA and 
Canada Only)
1 = Off
2 = On
Selects whether the machine will forward the 
incoming and outgoing faxes to a specified station.
Note:
Once this parameter is activated, Fax Forwarding 
via Fax Parameter 054 is automatically disabled, 
an Access Code of "0000" is automatically 
assigned and Fax Parameter 038 has a new 
setting added called "NYSE".
069 NYSE Local 
Print
(USA and 
Canada Only)
1 = Inc
2 = On (Always)
Selects the printing condition for the incoming faxes 
after FAX Forwarding.
INC. : Prints only if FAX Forwarding fails.
ON : Always prints.
070 Line Error
1 = 128 lines
2 = 256 lines
3 = 512 lines
4 = 1024 lines
5 = 2048 lines
6 = Off
      (will not disconnect line)
1. Selects the line disconnect condition during 
reception. If the number of line errors exceed this 
setting, the unit will disconnect the line.
2. Selects the transmit condition of RTP/PIP or RTN/
PIN. 
(Available if No.73 Error Detect is set to "LINES") 
(See Note 1)
071 Total Error
1 = 5%
2 = 10%
3 = 15%
4 = 20%
Selects the transmit condition of RTP/PIP or RTN/
PIN.
(Available if No.73 Error Detect is set to "RATE".)
(See Note 2)
072 Continuous Error 1 = Off (unlimited)
2 = 3 lines/STD
3 = 6 lines/STD
4 = 12 lines/STD
Selects the continuous total error criteria of Off/3/6 or 
12 lines in Standard mode.   If continuous total error 
exceeds this setting, the unit will transmit RTN/PIN. 
(Available if No.73 Error Detect is set to "RATE".)
073 Error Detect
1 = Lines
2 = Rate
Selects the error detect condition Lines/Rate.
074 RTN Receive
1 = Disconnect
2 = Continue
Selects whether to disconnect the phone line or 
continue when "RTN" is received.
075 Coding
1 = MH (MH only)
2 = MR (MH or MR)
3 = MMR
      (MH or MR or MMR)
4 = JBIG
Selects the coding scheme.
076 Batch TX
(USA and 
Canada Only)
1 = Off
2 = On
Selects whether the batch transmission is available.
077 RX JAM Length 1 = Off (unlimited)
2 = 2 m
Selects the maximum length of a received  
document that can be printed.
078
079
Not Used
080 Original Lead 
Edge ADF
-99
~
+99
Adjusts the distance between the scanning sensor 
ON position and the scanning start position.
081 Original Tail 
Edge ADF
-127
~
+127
Adjusts the distance between the scanning sensor 
OFF position and the scanning end position.
082 JAM Length
1 = 1 m
2 = 2 m
Selects the maximum length of the original that can 
be scanned.
083 Not Used
084 Line As No 
Paper
1 = Ring (ring)
2 = Busy (keep line busy)
Selects whether to ring or send a busy tone to the 
remote station when the recording paper runs out or 
the unit cannot receive because of any trouble.
085 Not Used
086 Reduction Fine 1 = Off
2 = On
Selects whether the resolution is preset to Fine, 
when sending with reduction B4®A4.
087 Darker Level
0 = Lightest Contrast
~
15 = Darkest Contrast
Selects the contrast level.
0¬             ®15
Lightest¬  ®Darkest
088 Normal Level
089 Lighter Level
090
091
Not Used
092 Smoothing
1 = Off
2 = On
Selects whether the smoothing function is  available.
093 
101
Not Used
102 Original
Registration
-30
~
+30
Adjustment of original registration detection timing.
103 Trail Edge Read 
Timing
-9
~
0
Adjustment of trail edge void.
104
~
109
Not Used
110 MAC Address
Indicates the MAC Address.
111 Not Used
112 Insert EMAIL 
TXT
1 = Off
2 = On
Selects whether the Text Template (email message) 
is programmable and added on all email sent in the 
message body above the top line of text. (Up to 40 
characters Programmed in the User Parameters.)
Note:
After enabling this feature, aside from entering 
the text in the User Parameters, it also has to be 
activated in each Auto Dial Number before it will 
take effect. It does not work for Direct Dialed 
Numbers.
113 
114
Not Used
115 Time Zone
1 = Scroll
2 = Direct
Selects the setting method for Time Zone.
Scroll : Allows using "Scroll Keys" to scroll through 
the Time Zone Table.
Direct : Allows you to input the Time Zone directly, 
(*) key to be used as a switch between +/-.
116 Overwrite 
Warning
1 = Yes
2 = No
Selects whether the Overwrite Warning is included 
on the Internet FAX Result Receipt when 
programming the Auto Dialer via email.
117
 ~ 
121
Not Used
122 LDAP
1 = Off
2 = On
When LDAP is used, specialize characters may be 
displayed as different characters.
123
 ~ 
174
Not Used
Function Parameter Table
No.
Parameter
Selections
Function
175 FAX/EMAIL
Default
0 = Address Book 
1 = Mode Set
Selects the FAX/EMAIL Default.
176
 ~ 
199
Not Used
Note 1:  Continuous Polling (Station Mode)
This feature allows you to store or add documents into a polled file in memory. 
To enable the Continuous Polling feature set Function Parameter No. 003 to “2:Station”. 
The last Program Key will be assigned with the “Store 4 Poll” Key name automatically 
and cannot be changed. 
To prepare the document(s) to be polled, simply place the document(s) on the ADF or Platen 
and then press the Program Key to store or add the document(s) into a polled file.
(Note: If a regular polled file is stored in memory, the Program Key for Continuous Polling will 
not be accepted.)
Note 2:  Function Parameter No. 070 (Line Error)-Transmit condition of RTP/PIP or RTN/PIN
Note 3:  Function Parameter No. 071 (Total Error)-Transmit condition of RTP/PIP or RTN/PIN
Note 4: The default setting of parameters depends on the country’s specifications or regulations.  Print the 
Function Parameter List to confirm the default settings.
Signal
Setting
1:128
2:256
3:512
4:1024
5:2048
6:Off
MCF/PIP
0-31
0-63
0-127
0-255
0-511
Always
RTP/PIP
32-63
64-127
128-255
256-511
512-1023
-
RTN/PIN
64-127
128-255
256-511
512-1023 1024-2047
-
Signal
Setting
1:5%
2:10%
3:15%
4:20%
MCF/PIP
0-2
0-4
0-7
0-9
RTP/PIP
3-4
5-9
8-14
10-19
RTN/PIN
5-
10-
15-
20-
The self-diagnostic functions detect troubles in the important components of the copier.
When any trouble occurs, the copier stops.
Note:
Uxx and a message will appear on the Panel Display.
U0
Key Counter
1. Card Key not installed.
2. Key Counter Harness disconnected.
3. Department Code not assigned.
U1
Close Front Cover
1. Front Cover open.
2. Front Cover Sensor disconnected.
3. Front Cover Sensor defective
4. LVPS connector disconnected.
5. LVPS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
U4
Close Finisher
1. Finisher open.
2. Paper in the output bin.
3. Stapler empty.
4. LVPS connector disconnected.
5. LVPS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
U6
Close Right Cover
1. Right Cover open.
2. Right Cover Sensor disconnected.
3. Right Cover Sensor defective.
4. LVPS connector disconnected.
5. LVPS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
U7
Close Feed Cover
1. Feed Cover open.
2. Feeder Unit incorrectly installed.
3. Feeder Unit connector disconnected.
4. Feeder Unit Sensor disconnected.
5. Feeder Unit Sensor defective.
6. LVPS connector disconnected.
7. LVPS defective.
8. CST2/CST3 PCB connector disconnected.
9. CST2/CST3 PCB defective.
U8
Close Paper Transport Unit
1. Paper Transport Unit open.
2. Paper Transport Unit Sensor disconnected.
3. LVPS connector disconnected.
4. LVPS defective.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
U11
Remove Paper in Finisher
1. Finisher Staple Cover open.
2. Finisher Paper Exit Sensor defective.
U12
Close Finisher Staple Cover
/ Upper Cover
1. Close Finisher Staple Cover.
2. Finisher Staple Cover Sensor is disconnected.
3. Finisher Staple Cover Sensor is defective.
U13
Add Toner
1. Toner Bottle incorrectly installed.
2. Low Toner.
3. Toner Sensor disconnected.
4. Toner Sensor defective.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
U14
Replace Toner Waste 
Container
1. Toner Waste Container full.
(See Sect. 3.5.4. of the Service Manual)
U15
No Toner Waste Container
1. Toner Waste Container not installed.
2. Toner Waste Container Sensor disconnected.
3. Toner Waste Container Sensor defective.
U16
No Developer Unit
1. Developer Unit not installed.
U18
Total Copy Limit Over
1. Department Copy Counter full.
U20
Close ADF Cover
1. ADF Cover open.
2. ADF not installed correctly.
3. ADF Cover Sensor disconnected. 
4. ADF Cover Sensor defective.
5. LVPS connector disconnected.
6. LVPS defective.
U21
Close ADF
1. ADF and ADF Cover open.
2. ADF Sensor disconnected.
3. ADF Sensor defective.
U22
Close ADF Exit Cover
1. ADF Exit Cover open.
2. ADF not installed correctly.
3. ADF Exit Cover Sensor disconnected.
4. ADF Exit Cover Sensor defective.
5. LVPS connector disconnected.
6. LVPS defective.
U25
Shake Toner Bottle
1. Toner blocked in the Toner Bottle.
U90
Replace Battery
1. Internal battery requires replacement.
Section
Jam Location
A
Finisher
B
Paper Transport Area
C
Paper entry area
D2
2nd Paper Feed Unit
D3
3rd Paper Feed Unit
D4
4th Paper Feed Unit
E
ADF/i-ADF
Function Parameter Table
No.
Parameter
Selections
Function
Error Codes (For Copier)
User Error Codes (U Code)
User Error Codes (U Code) Table
Code
Item
Possible Cause(s)
Jam Error Codes (J Code)
Jam Sensor Location of Printer
Jam Sensor Location of Finisher
A
B
C
E
D2
D3
D4
2nd Paper Tray
Sheet Bypass
Automatic Duplex 
Unit Sensor 4
Automatic Duplex 
Unit Sensor 3
Automatic Duplex 
Unit Sensor 1
Registration 
Sensor
2nd Registration 
Sensor
3rd Registration 
Sensor
4th Registration 
Sensor
Automatic Duplex 
Unit Sensor 2
Sheet Bypass 
NP Sensor
Paper Transport 
Unit Sensor 1
Paper Transport 
Unit Sensor 2
Paper Transport 
Unit Sensor 3
Paper Transport 
Unit Sensor 4
Dual-Path 
Exit Sensor
Fuser Unit 
Paper Exit Sensor
Exit Sensor
1st Paper Tray
3rd Paper Tray
4th Paper Tray
Finisher Registration 
Sensor
Finisher Exit 
Sensor
Stapler
J00
The Registration Sensor does not detect paper within a predetermined time after the 
paper starts feeding. (Sheet Bypass)
C
J01
The Registration Sensor does not detect paper within a predetermined time after the 
Paper Feed Roller starts rotating. (1st Feeder Unit)
C
J02
The 2nd Registration Sensor does not detect paper within a predetermined time after 
the Paper Feed Roller starts rotating. (2nd Feeder Unit)
D2
J03
The 3rd Registration Sensor does not detect paper within a predetermined time after 
the Paper Feed Roller starts rotating. (3rd Feeder Unit)
D3
J04
The 4th Registration Sensor does not detect paper within a predetermined time after 
the Paper Feed Roller starts rotating. (4th Feeder Unit)
D4
J07
The Registration Sensor does not detect paper within a predetermined time after the 
paper starts feeding from 2nd Feeder Unit. (2/3/4 Feeder Unit)
C, D2
J08
The Registration Sensor did not detect paper within a predetermined time after the 
Paper Feed Roller started rotating on the 3rd Feeder Unit. (3/4 Feeder Unit)
D3
J09
The Registration Sensor did not detect paper within a predetermined time after the 
Paper Feed Roller started rotating on the 4th Feeder Unit. (4th Feeder Unit)
D4
J12
The 2nd Registration Sensor does not go off within a predetermined time after the 
Paper Path Sensor is activated. 
C, D2
J13
The 3rd Registration Sensor does not go off within a predetermined time after the 
Paper Path Sensor is activated. 
D3
J14
The 4th Registration Sensor does not go off within a predetermined time after the 
Paper Path Sensor is activated. 
D4
J19
The Registration Sensor does not detect within a predetermined time after the 
Automatic Duplex Unit Sensor 4 is activated. 
C
J22
The 2nd Registration Sensor detect paper at the time of the initials.
C, D2
J23
The 3rd Registration Sensor detect paper at the time of the initials.
D2, D3
J24
The 4th Registration Sensor detect paper at the time of the initials.
D3, D4
J30
The Registration Sensor does not go off within a predetermined time after the Sensor 
is activated. (Sheet Bypass)
C
J31
The Registration Sensor does not go off within a predetermined time after the Sensor 
is activated. (Except Sheet Bypass)
C
J32
The Registration Sensor does not go off within a predetermined time after the Sensor 
is activated. (i-ADF)
C
J33
The Registration Sensor detects paper during non-printing mode.
C
J40
The Fuser Unit Paper Exit Sensor does not detect paper within a predetermined time 
after the Registration Sensor is activated.
C
J41
The Fuser Unit Paper Exit Sensor does not go off within a predetermined time after 
the Sensor is activated.
C
J42
The Fuser Unit Paper Exit Sensor detects paper during non-printing mode.
C
J43
The Exit Sensor does not detect paper within a predetermined time after the Fuser 
Unit Paper Exit Sensor is activated.
C
J44
The Paper Exit Sensor keeps detecting paper after a predetermined time.
C
J45
The Paper Exit Sensor keeps detecting paper after a predetermined time, during non-
printing mode.
C
J46
The Dual-Path Exit Sensor does not go off within a predetermined time after the 
Sensor is activated.
C
J47
The Dual-Path Exit Sensor keeps detecting paper after a predetermined time, during 
non-printing mode.
C
J48
The Dual-Path Exit Sensor does not detect paper within a predetermined time after 
the Fuser Unit Paper Exit Sensor is activated.
C
J51
The Paper Transport Unit Sensor 2 does not detect paper within a predetermined 
time after eject paper Sensor of dual-path exit guide unit is activated.
B, C
J53
The Paper Transport Unit Sensor 4 does not detect paper within a predetermined 
time after eject paper Sensor of dual-path exit guide unit is activated.
B, C
J56
The Paper Transport Unit Sensor 2 does not go off within a predetermined time.
B, C
J58
The Paper Transport Unit Sensor 4 does not go off within a predetermined time.
B, C
J59
The Paper Transport Unit Sensor detects paper during non-printing mode.
B
J60
The Finisher Registration Sensor is not detects paper within a predetermined time 
after the Paper Transport Unit Sensor is activated.
A
J61
The stapler is not activated correctly.
A
J62
The Finisher Registration Sensor does not go off within a predetermined time after 
the Sensor is activated.
A
J63
The Finisher Registration Sensor detects paper at the time of the initials. 
A
J64
The Finisher Exit Sensor does not detect paper within a predetermined time after the 
Fuser Registration Sensor is activated.
A
J65
The Finisher Exit Sensor keeps detecting paper after a predetermined time.
A
J66
The Finisher Exit Sensor keeps detecting paper at the time of the initials.
A
J70
Read Point Sensor does not go ON within 4 seconds after the original starts feeding.
(Information Code 030 is printed on the Transaction Journal instead.)
E
J71
Original was longer than 78.7 in (2m).
(Information Code 031 or 032 is printed on the Transaction Journal instead.)
E
J80
The Automatic Duplex Unit Sensor 1 does not detect paper within a predetermined 
time. 
B
J82
The Automatic Duplex Unit Sensor 4 does not detect paper within a predetermined 
time after Automatic Duplex Unit Sensor 1 is activated.
C
J83
The Automatic Duplex Unit Sensor 1 does not go off within a predetermined time after 
the Sensor is activated.
C
J85
The Automatic Duplex Unit Sensor 4 does not go off within a predetermined time after 
the Sensor is activated.
C
J87
The Automatic Duplex Unit Sensor 1 detects paper during non-printing mode.
C
J88
The Automatic Duplex Unit Sensor 2, 3 or 4 detects paper during non-printing mode.
C
J91
A Paper Tray is pulled out when feeding a paper.
C
J97
The Paper is not fed out after a predetermined time has lapsed.
C
J98
The VRDY Signal is not ON after a predetermined time has lapsed.
C
J99
No VSNC Signal within a predetermined time after VRDY Signal is activated.
C
E1- 01 Abnormal Platen Glass 
Scanning
1. Home Position Sensor connector disconnected.
2. Home Position Sensor defective.
3. Scanner Motor connector disconnected.
4. Scanner Motor defective.
5. Scanning Mechanism defective.
6. SDR PCB connector disconnected.
7. SDR PCB defective.
8. SPC PCB connector disconnected.
9. SPC PCB defective.
10. LVPS is defective.
E1- 20 Laser Unit Horizontal 
Synchronization
1. LSU connector disconnected.
2. LSU defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E1- 22 Polygon Motor Synchronization
1. Polygon Motor connector disconnected.
2. SPC PCB connector disconnected.
3. LSU connector disconnected.
4. Polygon Motor defective.
5. LVPS defective.
6. SPC PCB defective.
E1- 31 Scanning Lamp 
(does not turn On)
1. INV PCB connector disconnected.
2. INV PCB defective.
3. Scanning Lamp defective. 
4. LFB PCB connector disconnected.
5. SDR PCB connector disconnected.
6. SDR PCB defective.
7. SPC PCB connector disconnected.
8. LVPS defective.
E1- 34 Scanning Lamp Harness
1. INV PCB connector disconnected.
2. LFB PCB connector disconnected.
3. Scanning Lamp connector disconnected.
E1- 40 Book Fan Motor Rotation
1. Book Fan connector disconnected.
2. Book Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. LVPS defective.
E1- 45 LSU Fan Motor Rotation
1. LSU Fan connector disconnected.
2. LSU Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. LVPS defective.
E2- 01 Lift Motor Rotation
(1st Paper Tray)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. LVPS defective.
E2- 02 Lift Motor Rotation
(2nd Paper Tray)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. CST2 PCB connector disconnected.
9. CST2 PCB defective.
10. LVPS defective.
E2- 03
E2- 04
Lift Motor Rotation
(3rd Paper Tray)
Lift Motor Rotation
(4th Paper Tray)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. CST2 PCB connector disconnected.
9. CST2 PCB defective.
10. CST3 PCB connector disconnected.
11. CST3 PCB defective.
12. LVPS defective.
E2- 08 Sheet Bypass Initialization
1. Sensor connector disconnected.
2. Sensor defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. LVPS defective.
E2- 10 System Console Drive Motor 
Rotation
1. Drive Mechanism defective.
2. Drive Motor connector disconnected.
3. Drive Motor defective.
4. CST2 PCB connector disconnected.
5. CST3 PCB connector disconnected.
6. CST3 PCB defective.
7. LVPS connector disconnected.
8. LVPS defective.
9. SPC PCB connector disconnected.
10. SPC PCB defective.
Jam Sensor Location of i-ADF
Jam Sensor Location of ADF
Jam Error Codes (J Code) Table
Code
Contents
Section
T
Original Detection Sensor
Eject Sensor
Duplex Eject
Sensor
Read Point
Sensor
Original Detection Sensor
Eject Sensor
Read Point
Sensor
Mechanical Error Codes (E Code)
E1: Optical Unit Error
Code
Function
Possible Cause(s)
E2: Lift DC Motor Error
Code
Function
Possible Cause(s)
E3- 01 Toner Bottle Motor Rotation
1. Toner Bottle Motor connector disconnected.
2. Toner Bottle Motor defective.
3. Toner Bottle Motor Drive Mechanism defective.
4. Toner Bottle installed incorrectly.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
7. Toner Bottle Home Position Sensor connector 
disconnected.
8. Toner Bottle Home Position Sensor defective.
E3- 03 Toner Density Sensor Gain
1. Sensor connector disconnected.
2. Sensor defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E3- 20 Main Motor Rotation
1. Drive Mechanism defective.
2. Main Motor connector disconnected.
3. Main Motor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
6. LVPS defective.
E3- 40 Copy Density Sensor Output 
Adjustment
1. CDS PCB connector disconnected.
2. CDS PCB defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E4- 01 Fuser Warm-up Temperature
1. Fuser Thermistor dirty.
2. Thermistor position incorrect.
3. Thermistor defective.
4. Thermistor connector disconnected.
5. Fuser Lamp connector disconnected.
6. Fuser Lamp defective.
7. Fuser Thermostat defective.
8. Thermal Fuse defective.
9. ACD PCB connector disconnected.
10. ACD PCB defective.
11. NFL PCB connector disconnected.
12. NFL PCB defective.
13. SPC PCB connector disconnected.
14. SPC PCB defective.
15. Fuser temperature low. (Adjust F6-31)
E4- 02 Fuser Paper Jam
1. Paper Jam in Fuser Unit.
2. Paper Exit Sensor 1 or 2 disconnected.
3. Paper Exit Sensor 1 or 2 defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
E4- 10 Fuser Fan Motor Rotation
1. Fuser Fan connector disconnected.
2. Fuser Fan defective. 
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. LVPS defective.
E5- 05 Vp (+24V, Scanner)
1. SDR PCB connector disconnected.
2. SDR PCB defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. LVPS defective.
E5- 11 Printer Engine Communication 
Abnormal
1. SPC PCB connector disconnected.
2. SPC PCB defective.
3. SC PCB connector disconnected.
4. SC PCB defective.
E5- 12 Scanner Engine 
Communication Abnormal
E5- 17 Scanner Synchronization
E5- 19 Scanner Line Synchronization
E5- 42 Total Counter Connection
1. Total Counter connector disconnected.
2. Total Counter defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E5- 60 Power Supply Cooling Fan 
Motor Rotation
1. Cooling Fan connector disconnected.
2. Cooling Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. LVPS defective.
E7- 22 Finisher Damper Motor
1. Motor Connector disconnected.
2. Motor defective.
3. Home Position Sensor Connector disconnected.
4. Home Position Sensor defective.
5. Gear defective.
E7- 23 Finisher Staple Motor
1.
1.
Motor Connector disconnected.
2. Motor defective.
3. Home Position Sensor Connector disconnected.
4. Home Position Sensor defective.
5. Micro Switch Harness disconnected.
6. Micro Switch defective.
7. Solenoid Harness disconnected.
8. Solenoid defective.
9. Gear defective.
10. Motor wedged with a jammed Staple.
E7- 27 Finisher Tray Shift Motor
1. Motor Connector disconnected.
2. Motor defective.
3. Paper Height Sensor Connector disconnected.
4. Paper Height Sensor defective.
5. Gear defective.
E7- 59 Finisher Upper Limit
1. Paper Upper Limit Sensor Connector disconnected.
2. Paper Upper Limit Sensor defective.
3. Paper Hold Sensor Connector disconnected.
4. Paper Hold Sensor defective.
E7- 90 Hardware Key Abnormal
1.
1.
Hardware Key incorrect.
E13 No Toner Detection
1. Out of Toner.
2. Toner Bottle not installed.
3. Toner Bottle not installed correctly.
4. Toner Sensor disconnected.
5. Toner Sensor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
HDD Option Requires 
Additional Sort Memory 
Minimum 16 MB
1. Additional Sort memory is not installed.
• DA-SM16 (16 MB)
• DA-SM64 (64 MB)
• DA-SM28 (128 MB)
2. Make sure the SDRM PC Board was installed
properly.
012
RCV
C, D
The length of the  received 
document is over 2 m.
030
XMT
B
Read Point Sensor does not 
activate within 4 seconds after the 
document starts feeding.
Document not set properly.
Defective Read Point Sensor.
031
XMT
COPY
C
Transmitting document was longer 
than 2,000 mm (or 78.7 in).
(Super Fine: 1,000 mm (or 39.4 
in), 600 dpi: 430 mm (or 16.2 in))
Document may be jammed.
Defective Read Point Sensor.
061
-
A
ADF Door is open. 
Cover not firmly closed.
Connectors not firmly connected.
200
RCV
C
Decoding process is not 
completed at the end of phase C.
Defective FXB PCB.
212
XMT 
RCV
A-E
Interface error occurred between 
the CPU and modem.
Modem defective. (FXB PCB)
Software problem occurred. (SC PCB)
301
XMT 
RCV
System fault.
Software problem occurred. (SC PCB)
331
XMT
C
8-minutes timer error. 
(Germany only)
400
XMT
B
T1 timer (35±5 sec) elapsed 
without detecting 300 bps signal.
Wrong number dialed and the START  
button is pushed.
Telephone line disconnected while 
dialing.
FXB PCB (Modem) or MJR PCB 
defective.
Receiver defective. (It may only be 
transmitting CED)
401
XMT
B
DCN was returned from receiver 
while transmitter is waiting for CFR 
or FTT.
Your machine's ID Number not 
programmed.
Possible incompatibility or incorrect 
Password (Password Reception, 
Selective Receive).
Mailbox full.
402
XMT
B
DCN was returned from receiver 
while transmitter is waiting for 
NSF/DIS.
Receiver working in non-CCITT mode 
only. (Possible incompatibility)
403
RCV
(Polling)
B
Transmitter had no polling 
function.
"POLLED=ON" (polling XMT ready) 
not set at the transmitter. 
Document to be transmitted not 
placed at the transmitter.
404
XMT
B
Transmitter sent NSS (or DCS) 
followed by TCF three times, but 
the receiver did not respond. (CFR 
or FTT is usually returned)
Receiver is defective. (Modem, MJR 
PCB, etc.) 
FXB PCB or MJR PCB defective.
Receiver disconnects line during first 
NSS (or DCS) transmitted.
405
XMT
B
Transmitter received FTT after it 
transmitted TCF at 2400 bps.
Received RTN after 
communicating at 2400 bps.
Line quality poor. (TCF is damaged 
due to line noise)
Receiver defective. (Modem, MJR PCB,  
etc.) 
FXB PCB or MJR PCB defective.
406
RCV
(Password 
Comm.)
B
XMT-Password mismatched. 
RCV-Password mismatched. 
Selective RCV incomplete.
XMT, RCV password does not match. 
Last 4 digits of TSI does not match with 
the last 4 digits of Auto Dial telephone 
number.
407
XMT
D
Transmitter received no response 
after it transmitted post message, 
such as EOP, MPS, EOM, etc...or 
received DCN.
Receiver defective. (No paper, paper 
jamming, etc.) 
Receiver ceased receiving because of 
excessive errors. (Line quality is poor) 
FXB PCB (Modem) or MJR PCB 
defective.
408
XMT
D
Transmitter received RTN after it 
transmitted EOP, MPS, or EOM.
Receiver receives data with errors. (Line 
quality poor) 
Receiver defective. (Modem, MJR PCB,  
etc.) 
FXB PCB or MJR PCB defective.
409
XMT
D
Transmitter receives PIN after it 
transmitted a post message, such 
as EOP, MPS, EOM, etc.
Receiver receives data with error due to 
poor line quality, and receiving operator 
requests voice contact.
Receiver defective. (Modem, MJR PCB,  
etc.) 
FXB PCB or MJR PCB defective.
410
RCV
D
Received DCN while waiting for 
post command. (EOP, MPS, EOM, 
etc.)
Interface or line faulty.
Transmitter defective.
411
RCV
(Polling)
B
Received DCN after transmitting 
NSC.
Transmitter not ready for polling  
communication. 
Password does not match between 
transmitter and receiver.
412
G3 RX
B, D
No response within 12 seconds in 
NSS/DCS/MPS wait state. (After 
transmitting FTT)
Transmitter defective.
FXB PCB defective.
414
RCV
(Polling)
B
No response received after 
transmitting 3rd NSC.
Password does not match between 
transmitter and receiver.
Transmitter defective. (No original, 
document jam, etc.)
415
XMT
(Polling)
B
Remote side attempted to receive 
message from your machine in 
polling communication.
Inform the remote side that your 
machine does not have the polling 
transmission feature.
416
RCV
D
Receiver did not detect post 
command, such as EOP, MPS, 
EOM, etc.
Transmitter defective.
Line quality is poor. (RTC signal 
distorted due to line noise)
FXB PCB or MJR PCB defective.
E3: Development System Error
Code
Function
Possible Cause(s)
E4: Fuser Unit Error
Code
Function
Possible Cause(s)
E5: System Error
Code
Function
Possible Cause(s)
E7: Optional Unit Error (DA-FS300)
Code
Function
Possible Cause(s)
E13: Out of Toner
Code
Function
Possible Cause(s)
Note:
These error codes will appear only when the optional accessories are installed. Refer to the appropriate 
Optional Unit Service Manual. 
Technician Warning:
The following message will be displayed in the event that the required Additional Sort Memory to operate 
the HDD is not installed.
LCD Message
Possible Cause(s)
Fax Information Codes
Possible Cause(s)
Description of Problem
Phase
Mode
Code
Information Codes Table (For Facsimile)
417
RCV
C
Receiver returned RTN in 
response to post message.
Line quality poor. (There are 
excessive errors in received data)
FXB PCB or MJR PCB defective.
418
RCV
C
Receiver transmitted PIN in 
response to PRI-Q from 
transmitter. (Transmitting operator 
requests voice contact)
Line quality poor. (There are 
excessive errors in received data)
FXB PCB or MJR PCB defective.
420
RCV
B
T1 timer (35 sec.) elapsed without 
detecting 300 bps signal.
Wrong number dialed.
(Non-facsimile communication)
Transmitter defective.
FXB PCB or MJR PCB defective.
421
RCV
B
Busy Tone is detected after 
sending NSF Signal.
Remote station disconnected the line.
Wrong number dialed.
422
XMT
B
Content of NSF (or DIS) or NSC 
(or DTC) was invalid.
Incompatible content.
427
G3 
RCV
B
DCN received to NSF/CSI/DIS 
transmitted.
Interface incompatible.
433
XMT 
RCV
B, D
T.30 Protocol abnormal.
Defective remote station.
434 XMT or RCV
B
CD (response from Modem) did 
not turn OFF within 180 sec. after 
receiver detected FLAG signal.
Remote unit defective.
FXB PCB or MJR PCB defective.
436
G3 RX
C
DCN received after transmitting 
FTT.
Transmitter defective or incompatible.
Line quality poor.
456
RCV
B
Received relay transfer request or 
confidential document to distribute 
to an end receiving station or all 
confidential mailboxes are used.
457 RELAY XMT 
CONF. 
XMT/POLL
B
Remote unit does not have 
Relayed XMT or Confidential 
Comm. capability.
459
RCV
C
Failed training in Phase C.
Line quality poor. (Training signal is 
distorted due to line noise)
FXB PCB or MJR PCB is defective.
490
RCV
C
Sum of error lines exceeded the 
limit (Function Parameter No. 70) 
of 64 lines.
Line quality poor.
FXB PCB or MJR PCB is defective.
494
RCV
C
Interval between two EOLs was 
more than 10 sec. when receiver 
received message data.
Transmitter defective.
Line quality poor. (EOL is damaged 
due to line noise)
FXB PCB or MJR PCB is defective.
495
XMT 
RCV
C
During reception, CD turned OFF 
or continued ON for long time. 
During communication, lost loop - 
current.
Line disconnected.
Transmitter defective.
FXB PCB or MJR PCB defective.
496
XMT
C
CS of modem is not able to turn 
ON.
FXB PCB defective.
501
XMT/
RCV(V.34)
B
Incompatible Modem on the 
Remote unit.
502
XMT/
RCV(V.34)
B, C, D During reception, CD turned OFF 
or continued ON for long time. 
During communication, lost loop - 
current.
Line disconnected.
Transmitter defective.
FXB PCB or MJR PCB defective.
503
XMT/
RCV(V.34)
B, C, D CS of modem is not able to turn 
ON during training.
FXB PCB defective.
Line disconnected.
504
RCV/V.34
(Polling)
B
Polling is rejected from the remote 
station.
No polling original set.
505
XMT/V.34
(Polling)
B
Polling XMT is rejected.
No polling original set.
540
XMT ECM
B
No response after transmitting 3rd 
CTC or DCN received.
Incompatible interface.
541
XMT ECM
D
No response after transmitting 3rd 
EOR or received DCN.
Faulty line.
MJR PCB abnormal.
542
XMT ECM
D
No response to the 3rd RR 
transmitted or received DCN.
Remote unit abnormal.
543
XMT ECM
D
T5 timer (60 sec.) elapsed without 
MCF.
Remote unit abnormal.
544
XMT ECM
D
Stopped Transmission after EOR 
Transmission.
Faulty line.
MJR PCB abnormal.
550
RCV ECM
C
Timer between frames in phase C 
has elapsed.
Defective remote station.
554
RCV ECM
D
Transmitted ERR after receiving 
EOR.
Faulty line.
555
RCV ECM
D
Transmitted PIN after receiving 
EOR.
Faulty line and Operator Call requested 
by RX side.
570
RCV
B
Password or machine code did not 
match during remote diagnostic 
communication.
571
XMT
B
Remote unit did not have the 
remote diagnostic function.
580
XMT
B
Sub-address transmission to a unit 
that has their DIS bit 49 (NSF bit 
155) OFF.
Sub-address transmission to a unit that 
has no Sub-address function.
581
XMT
B
Sub-address Password 
transmission to a unit that has their 
DIS bit 50 (NSF bit 156) OFF.
Sub-address transmission to a unit that 
has no Sub-address function.
582
XMT
B
Sub-address SEP (for Polling) 
transmission to a unit that has their 
DIS bit 47 (NSF bit 130) OFF.
Sub-address transmission to a unit that 
has no Sub-address function.
601
XMT
ADF Door was opened during ADF  
transmission.
623
XMT
A
No original was in the ADF. (Built-
in dialer engaged)
Operator removed the original from the 
ADF after dialing was completed.
Original was not set properly in the 
ADF.
630 XMT or RCV
(Polling)
B
Redial count over.
No dial tone detected. Sensor dial tone 
is not detected. (Country dependent)
Busy tone is detected. (Country 
dependent) T1 timer (35±5 sec) elapsed 
without a signal from the receiver.
631
XMT
A
"STOP" key was pressed during 
Auto Dialing.
634
XMT
PSTN Redial count over with no 
response or busy tone was not 
detected.
Note:
U.S.A. and Canadian models 
will redial only once if a busy 
tone is not detected.
638
XMT
PSTN
LAN
Power turned Off with applicable 
data in memory or during 
communication.
Power switched off. 
Power failure occurred.
712
XMT
LAN
Unknown email address replied 
from the Mail Server.
Mail Server received an incorrect email 
address. (Dependent on Server's Mail 
application)
714
XMT 
RCV
LAN
LAN Interface error.
Cannot logon to the LAN.
The 10Base-T/100Base-TX cable not 
connected.
An unexpected LAN problem occurred.
715
XMT
LAN
TCP/IP connection timed out.
Incorrect IP Address set.
Verify the IP Address, Default Router IP 
Address, SMTP Server IP Address.
716
XMT
LAN
Cannot logon to the LAN.
Incorrect SMTP Server IP Address set. 
No email application activated on the 
Mail Server.
717
XMT
LAN
Incomplete SMTP Protocol 
transmission.
Mail Server’s hard disk may be full.
Mail Server defective.
718
XMT
LAN
Page Memory Overflow occurred 
while receiving printing data.   The 
paper size selected within your 
application to print  is larger than 
the paper size loaded in the paper 
tray(s).
Check the document size and 
resolution.
Ask originator to re-send in a supported 
size and resolution.
719
RCV
LAN
Received data via LAN is in a 
format that is not supported.
Ask the originator to re-send with a 
supported file attachment:
* In a TIFF-F format.
* Image data conforming to A4/Letter 
size.
720
POP
LAN
Unable to connect to the POP 
Server.
Incorrect POP Server address set.
POP Server is down.
721
POP
LAN
Unable to login to the POP Server. Incorrect User Name or Password set. 
722
RCV
LAN
Failed to obtain the Network 
Parameters (such as: IP Address, 
Subnet Mask,  Default Gateway IP 
Address, etc.) from the DHCP 
server.
DHCP not available.
(Contact the Network Administrator.)
725
XMT 
POP
LAN
DNS Server connection timed out. Incorrect DNS Server address set.
DNS Server is down.
726
XMT 
POP
LAN
Received an error response from 
the DNS Server.
Incorrect POP Server address set.
Incorrect SMTP Server address set.
729
XMT
LAN
Failed to authenticate (SMTP 
AUTHENTICATION) when 
connecting with the SMTP server.
SMTP AUTHENTICATION, User Name 
and/or Password incorrect.
(Contact the Network Administrator.)
730
RCV
LAN
Unable to program the Internet 
parameters or the autodialer via 
Email from a PC.
Verify that the Fax Parameter #158 is 
set to Valid.
731
RCV
LAN
Dialer full while Relayed 
Transmission Request was 
received.
Dial buffer for manual number dialing 
(70 stations) being used.
741 XMT, Polling PSTN Unable to dial
Deleted the registered station name 
before dialing with Timer Controlled 
Communications, etc.
800
Relay 
Comm.
PSTN The machine was requested to 
relay a document but has no Relay 
Hub capability.
814 Conf. XMT 
Conf. Polling 
Relay 
Comm.
PSTN The remote station does not have 
Relay XMT nor Confidential 
Communication capability.
815
Conf. RCV
PSTN Mailbox is full.
816 Conf. Polled PSTN The received Polling Password did 
not match.
825
Conf. RCV
Conf. Polled
PSTN Parameter settings of the remote 
station are not properly set.
870 MEM XMT 
Multi-Copy
PSTN
LAN
Memory overflow occurred while 
storing documents into memory.
879
Memory
RCV
PSTN Memory overflow occurred during 
substitute memory reception.
Memory overflow on the Fax side.
LAN
Memory overflow.
Mail Server sent a reset command 
while downloading the data to the 
machine.
Memory overflow on the Fax side.
Mail server aborted the download (Busy 
with other higher priority jobs).
880
-
-
File Access Error.
884
-
-
File Access Error.
961
RCV
LAN
Memory file access error.
SC PCB defective.
962
XMT
PSTN Memory file access error.
SC PCB defective.
LAN
Memory file access error.
SC PCB defective.
Fax Information Codes
Possible Cause(s)
Description of Problem
Phase
Mode
Code
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