KV-S1058Y, KV-S1028Y, KV-S1057C-M2, KV-S1057C-J2, KV-S1027C-M2, KV-S1027C-J2 (serv.man2) - Panasonic Other Service Manuals Service Manual Supplement (repair manual). Page 6

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KV-S1058Y/KV-S1028Y/KV-S1057C-M2/J2/KV-S1027C-M/J2
The document skews 
when scanned.
1. Document Guides are not set properly 
according to the size of documents on 
the Feed Tray.
1. Slide and set the Document Guides according to the 
document size.
2. Mixed Batch Card Guide is not set 
properly.
1. Set the guide properly.
3. ADF Door is not closed tightly.
1. Close the door until it clicks into place, after opening it.
4. Rollers are dirty. 
1. Clean the rollers with the roller cleaning paper.
2. After cleaning the Paper Feed Roller and Double Feed 
Prevention Roller, perform the "Clear Counter (After 
Clean Roller)in the service utility to clear the cleaning 
roller counter. (See Sec. 
10.3.7.
)
5. Rollers are not properly installed into 
their default positions when re-
assembling.
1. Check the roller attachments to the scanner (whether a 
gap between roller and conveyor is secured equally).
2. Re-attach the rollers to their default positions.
6. Rollers have reached their life 
expectancy.
1. After checking the configuration, replace the rollers.
2. After replacing the Paper Feed Roller and Double Feed 
Prevention Roller, perform the "Clear Counter (After 
Replace Roller)" in the service utility to clear the roller 
replacement counter. (See Sec. 
10.3.7.
)
Scanned image data 
have black lines, white 
lines, or darker image 
than the original or 
brighter image than the 
original.
1. Shading data stored in CONTROL 
Board is not proper to perform an 
image process.
1. Perform the "Shading" in Sec. 
10.3.9.
 to over-write new 
data.
2. The dust exists on the Scanning Glass 
((F) or (B)) or its surrounding 
(Reference area or others).
1. Wipe off the dust with soft and dry cloth.
2. Perform the "Focus" test in Sec. 
10.3.8.
 to monitor the 
CIS’s output level.
3. CIS (F) Unit does not work properly.
*KV-S1028Y/S1027C : CN2
1. Execute "Focus" test in Sec. 
10.3.8.
 to check the 
waveform of CIS output.
2. Execute "CIS LED" test in Sec. 
10.3.8.
 to check the 
lighting of each RGB.
3. Check the following connections and soldering condition 
on each connector.
CIS (F) Unit to CN1*(CONTROL Board)
4. Check the power supply for LED.
(1) CN1*-4th pin, F1: 7.0 V
(2) L3, L6, L7, Q7, Q8, Q9
5. Replace faulty parts or boards.
4. CIS (B) Unit does not work Properly.
*KV-S1028Y/S1027C : CN4
1. Execute "Focus" test in Sec. 
10.3.8.
 to check the 
waveform of CIS output.
2. Execute "CIS LED" test in Sec. 
10.3.8.
 to check the 
lighting of each RGB.
3. Check the following connections and soldering condition 
on each connector.
CIS (B) Unit to CN3*(CONTROL Board)
4. Check the power supply for LED.
(1) CN3*-4th pin, F1: 7.0 V
(2) L8, L9, L10, Q9, Q10, Q12
5. Replace faulty parts or boards. 
5. Background Plate switching is not 
working properly.
1. Execute "Focus" test in Sec.
10.3.8.
 to check the 
peaklevel when Background Color is White and Black.
When scanning short 
documents, the ejecting 
sound is larger than the 
normal sound.
If the length of a document is less than 
about 148 mm, feeding speed control will 
be activated for exiting documents; this is 
normal behavior.
This is normal operation.
Noise
1. Problem with conveyor motor, bearing, 
roller or gear.
1. Perform the "Conveyor Motor" test in Sec. 
10.3.8.
 to 
check the sound source.
2. Replace the faulty parts.
Symptom
Possible Cause
Recommended action
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