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KX-MB1900RUB-V1/KX-MB1900RUW-V1/KX-MB2000RUB-V1/KX-MB2000RUW-V1/KX-MB2020RUB-V1/KX-MB2020RUW-V1/KX-MB2030RUW-V1
12.3.5.3. Copy and FAX
No.
Symptom
Cause
Countermeasure
1
NO DOCUMENT FEED (No
Document Feed, Docu-
ment Jam and Multiple Doc-
ument Feed) (P.146)
Document Feed, Docu-
ment Jam and Multiple Doc-
ument Feed) (P.146)
Failed the document sensor lever
Replace the document sensor lever
Failed the document sensor
Go to Sensor Section (P.174)
Dirty or failed the separation roller
Clean or replace the separation roller
Dirty or failed the separation rubber
Clean or replace the separation rubber
Failed the separation spring
Replace the separation spring
DOCUMENT JAM (No Doc-
ument Feed, Document
Jam and Multiple Document
Feed) (P.146)
ument Feed, Document
Jam and Multiple Document
Feed) (P.146)
Dust or scratch on the document paper path
Clean the document paper path
Failed the gear
Check the gear
Failed the ADF motor
Go to FB MOTOR (KX-MB1900/2000/2020 ONLY) (P.180)
Failed the ADF cover open switch lever
Replace the ADF cover open switch lever
MULTIPLE DOCUMENT
FEED(No Document Feed,
Document Jam and Multiple
Document Feed) (P.146)
FEED(No Document Feed,
Document Jam and Multiple
Document Feed) (P.146)
Dirty or failed the separation roller
Clean or replace the separation roller
Dirty or failed the separation rubber
Clean or replace the separation rubber
Failed the separation spring
Replace the separation spring
2
Skew (ADF) (P.148)
Dust or scratch on the document paper path
Clean the document paper path
Failed the document feed roller
Replace the document feed roller
Failed the document guide
Replace the document guide
3
The Sent FAX Data Is
Skewed
Skewed
(KX-MB2020/
2030 ONLY) (P.149)
The cause of ADF
Go to Skew (P.142)
The cause of scanner glass
Check the scanner glass
Problem with the other FAX machine
4
The Received FAX Data Is
Skewed
Skewed
(KX-MB2020/
2030 ONLY) (P.149)
The cause of printing
Go to Skew (P.142)
Problem with the other FAX machine
5
The Received or Copied
Data Is Expanded (P.149)
Data Is Expanded (P.149)
Dirty or failed the document feed roller (at ADF) Clean or replace the document feed roller
Dirty or failed the separation roller (at ADF)
Dirty or failed the separation roller (at ADF)
Clean or replace the separation roller
Failed CIS movement (at SG)
Replace the belt or the gear or the shaft or the FB motor
6
Black or White Vertical
Line Is Copied (P.150)
Line Is Copied (P.150)
Dirty or failed the white plate and sheet (2
places)
places)
Clean or replace the white plate and sheet
Dirty or failed the glass board
Clean or replace the glass board
The cause of printing
Go to Dark or White Vertical Line (P.135)
Failed CIS
Go to CIS Control Section (P.182)
7
An Abnormal Image Is
Copied (P.151)
Copied (P.151)
Dirty or failed the white plate and sheet (2
places)
places)
Clean or replace the white plate and sheet
Dirty or failed the glass board
Clean or replace the glass board
Dirty or failed the document feed roller (at ADF) Clean or replace the document feed roller
Dirty or failed the separation roller (at ADF)
Dirty or failed the separation roller (at ADF)
Clean or replace the separation roller
Failed CIS movement (at SG)
Replace the belt or the gear or the shaft or the FB motor
Failed CIS
Go to CIS Control Section (P.182)
The cause of printing
Go to Dark or White Vertical Line (P.135)
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