SC-NT10E, SC-NT10P, SC-NT10PC (serv.man4) - Panasonic Audio Service Manual Supplement (repair manual). Page 3

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3
1.1.
Troubleshooting Guide
Use the flowchart below to verfiy a malfunctions of the unit.
1.1.1.
Troubleshooting inspection
NO
YES
NO
NO
YES
YES
NO
NO
YES
YES
NO
NO
YES
NO
YES
NO
Not power on normally
LEDs light up?
LED (red) lights up 
and LED (blue) 
blinks?
Failure of Bluetooth module or
 IC1102 (3V output OK/NG)
LED (red) lights up 
and LED (amber) 
blinks?
Failure of DAMP IC (IC1402) or 
IC1106  (1.8V output OK/NG)
Power-supply to 
USB is OK?
The voltage of 
rechargeable 
battery is higher 
Failure of D1004, Q1102, or IC1104
The voltage for 
18pin (IC1000) is 
2.5-3.3V?
Failure of IC1105 or  D1101
 When POWER 
key pressed, 
IC1000-CKB2 
output is LOW?
After re-writing 
fairmware, the 
power-supply is 
Failure of FFC or NFC P.C.B. 
or Power Switch
Failure of IC1000 micon
LED (red) lights up 
and LED 
(amber/blue) and 
Failure of DAMP IC (IC1402) 
or IC1104
Out of charge or 
failure of tbe battery
NO
YES
NO
YES
NO
YES
NO
YES
NO
YES
NO
No sound
Failure of DAMP IC (IC1402)
Failure of the speaker
Coil is damaged
Is there digital 
waveform output for 
C1403?
Failure of DAMP IC (IC1402) or 
IC1301
Failure of Bluetooth module
Is there digital 
waveform for the 
output of IC1301 
6pin, 7pin, 8pin?
Failure of DAMP IC (IC1402) 
Check the damage of the 
speaker. Connect to another 
normally functionning unit.
Sound is normal?
DC 3V or higher at C1472
L1404~1407 are conductive by 
measuring the ohmmeter.
Is there audio waveform output 
at 13pin and 14pin of IC1301?
NO
YES
NO
YES
NO
YES
NO
YES
NO
YES
NO
Battery not being charged
The voltage of 
rechargeable 
battery is 4.5V or 
Is there USB power 
voltage for C1111 in 
USB power receiving?
Failure of D1004, Q1102 or IC1104
Failue of rechargeable battery
IC1000 2pin is 
LOW?
Failure of QR1102
LED (red) lights up?
Failure of TH1101
Is there SW 
waveform for 
IC1103 7pin 
Failure of IC1103
3V or lower output at 
TH101 TEMP DET.
Failure of NFC P.C.B. or FFC not 
connected properly or 
disconnection of FFC
[Caution]
* For Malfunction of Bluetooth Module P.C.B.
 
Replace the Bluetooth Module P.C.B. and NFC P.C.B. at the same time with BT/NFC P.C.B. Kit.
* For Malfunction of NFC P.C.B.
 
Replace NFC P.C.B. together with Bluetooth Module P.C.B. on Main P.C.B. at the same time with BT/NFC PCB Kit
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