WD-12586BD - LG Washing Machine Service Manual (repair manual). Page 19

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18
SYMPTOM                            
GUIDE FOR SERVICE CALL
Suds overflow from the
appliance.
(In this condition, wash and 
spin do not operate normally)
YES
YES
YES
YES
SOFTENER
MAX
(4) Main Wash Compartment
4
Is a low-sudsing detergent used?
Is the proper amount of detergent used 
as recommended?
Recommend to reduce the amount 
of detergent.
Is liquid laundry product put in the correct
compartment of the  dispenser?
Is the cap clogged?
Explain proper use of liquid laundry products.
Clean the compartment.  
Visit to service. 
LOW-SUDSING
This appliance has an automatic suds sensing function which
prevents overflow.
When excessive suds are sensed, the suds removing
implementations such as drain, water input, pause will operate,
without rotating the drum.
Liquid laundry products do not
flow in.
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