Read Harman Kardon DVD 26 (serv.man2) Service Manual online
46 TRoUblEsHooTING GUIDE
Troubleshooting Guide
SYMPTOM
CAUSE
SOLUTION
Unit does not turn on
No AC Power
•
Check AC power plug and make certain any switched outlet is turned on.
•
Disc does not play
Disc loaded improperly
•
load disc label-side up; align the disc with the guides and place it in its
•
proper position.
Incorrect disc type
•
Check to see that disc is CD, CD-R, CD-RW, DivX, VCD, MP3, WMA, JPEG,
•
DVD-R, DVD-RW, DVD+R, DVD+RW (standard conforming), DVD-Audio
or DVD-Video; other types will not play.
or DVD-Video; other types will not play.
Invalid Region Code
•
Use Region 2 or open Region (0) disc only.
•
Rating is above parental preset
•
Enter password to override or change rating settings.
•
No picture
Intermittent connections
•
Check all video connections.
•
Wrong input
•
Check input selection of TV or receiver.
•
Progressive scan output selected
•
Use Progressive scan mode only with compatible TV. If needed, press the
•
Progressive Scan/Interlaced Button T to toggle to the correct
mode.
mode.
Video off feature active
•
Press
•
Video Off Button b to reactivate video circuitry (see page 43)
• HDMI Output A is connected to a video
display that is not HDCP-compliant.
The
•
HDMI Output A may not be used with video displays that are not
HDCP-compliant. Unplug the cable and select another audio and video
connection (see pages 31 through 32).
connection (see pages 31 through 32).
No sound
Intermittent connections
•
Check all audio connections.
•
Incorrect digital audio selection
•
Check digital audio settings.
•
DVD disc is in fast or slow mode
•
There is no audio playback on DVD discs during fast or slow modes.
•
surround receiver not compatible with 96kHz
•
PCM audio
Use analog audio outputs.
•
DVD Audio disc is loaded without using
•
analog audio connection
Use
•
6-Channel Audio Outputs B or Analog Audio Outputs 9.
Picture is distorted or jumps during fast
forward or reverse play
forward or reverse play
MPEG-2 decoding
•
It is a normal artifact of DVD playback for pictures to jump or show some
•
distortion during rapid play.
some remote buttons do not operate
during DVD play; prohibited symbol
appears (see below)
during DVD play; prohibited symbol
appears (see below)
function not permitted at this time
•
With most discs, some functions are not permitted at certain times (e.g.,
•
Track skip) or at all (e.g., direct audio track selection).
The osD menu is in a foreign language
Incorrect osD language
•
Change the display language selection.
•
The symbol appears
Requested function not available at this time
•
Certain functions may be disabled by the DVD itself during passages of a
•
disc.
Picture is displayed in the wrong aspect
ratio
ratio
Incorrect match of aspect ratio settingsto disc
•
Change aspect ratio settings.
•
Remote control inoperative
Weak batteries
•
Change both batteries.
•
sensor is blocked
•
Clear path to sensor or use optional outboard remote sensor.
•
Disc will not copy to VCR
Copy protection
•
Many DVDs are encoded with copy protection to prevent copying to VCR.
•
Password not accepted.
Incorrect password being used or password
•
has been forgotten.
stop play of disc. Press and hold the
•
Clear Button D until the display
blinks. This resets the password and all settings to their defaults.
0123CSK - HK AVR-DVD(NoName) System OM RELEASE02.indd 46
27/03/09 08:35:04
harman/kardon
DVD 26 and 28/230 Service Manual
Page 18 of 76
Click on the first or last page to see other DVD 26 (serv.man2) service manuals if exist.