Read Harman Kardon AVR 75 (serv.man3) User Guide / Operation Manual online
Troubleshooting
32
AVR75 120 rev (c) 8/27/97
SYMPTOM
No front panel lights when power
switch is pressed
Display lights, but no sound
or picture
or picture
No sound from any speaker.
Light around power switch is red
Light around power switch is red
No sound from surround or
center speakers
center speakers
No On-Screen Control Menus
Unit does not respond to
remote commands
remote commands
Intermittent buzzing in tuner
CAUSE
• No AC Power
• Intermittent input connections
•
Mute
is on
• Volume control is down
• Amplifier is in protection mode
due to possible short
• Amplifier is in protection mode
due to internal problems
• Incorrect surround mode
• Input is monaural
• Incorrect configuration
• Input is monaural
• Incorrect configuration
• TV input is S-Video
• Weak batteries in remote.
• Remote is in
• Remote is in
Learn
position
• Remote sensor is obscured
• Local interference
SOLUTION
• Make certain AC power cord is plugged into
a live outlet.
• Check to see if outlet is switch controlled.
• Make certain that all input and speaker connections
are secure.
• Press
Mute
button.
• Turn up volume control.
• Check speaker wire connections
at receiver and speaker ends for shorts.
• Contact your local Harman Kardon service depot.
• Select a mode other than Stereo or Monaural.
• There is no surround information from mono sources.
• Check configuration in
• There is no surround information from mono sources.
• Check configuration in
SET UP MENU 1
.
• Change TV connection and input to Composite Video.
The menus are available ONLY on Composite Video.
• Change remote batteries.
• Slide
• Slide
Use/Learn
switch to
Use
.
• Make certain front panel sensor is visible to remote.
• Move unit or antenna away from computers, fluorescent
lights, motors or other electrical appliances.
Troubleshooting Guide
Memory Backup
This product is equipped with a memory
backup system that preserves tuner pre-
sets and system configuration informa-
tion if the unit is accidentally unplugged
or subject to a power outage. This mem-
ory will last for approximately one week,
after which time all information must be
re-entered.
This product is equipped with a memory
backup system that preserves tuner pre-
sets and system configuration informa-
tion if the unit is accidentally unplugged
or subject to a power outage. This mem-
ory will last for approximately one week,
after which time all information must be
re-entered.
System Reset
In the rare case where the unit’s opera-
tion or the displays seem abnormal, the
cause may involve the erratic operation of
the system’s memory or microprocessor.
In the rare case where the unit’s opera-
tion or the displays seem abnormal, the
cause may involve the erratic operation of
the system’s memory or microprocessor.
To correct this problem, first unplug the
unit from the AC wall outlet and wait at
least three minutes. After the pause,
reconnect the AC power cord and check
the unit’s operation. If the system still
malfunctions, a system reset may clear
the problem.
unit from the AC wall outlet and wait at
least three minutes. After the pause,
reconnect the AC power cord and check
the unit’s operation. If the system still
malfunctions, a system reset may clear
the problem.
To clear the entire system memory of the
unit, press and hold the
unit, press and hold the
MEMO
%
and
CLEAR
^
buttons until
CLEAR MEMO
appears in the front panel display.
Release the buttons and note that the
unit will turn off and then on.
Release the buttons and note that the
unit will turn off and then on.
Remember that once you have cleared
the memory in this fashion it will be
necessary to re-establish all system
configuration information and tuner
presets.
the memory in this fashion it will be
necessary to re-establish all system
configuration information and tuner
presets.
If the system is still operating incorrectly,
there may have been an electrostatic
discharge or severe AC line interference
that has corrupted the memory or
microprocessor.
there may have been an electrostatic
discharge or severe AC line interference
that has corrupted the memory or
microprocessor.
If a reset does not solve the problem,
consult an authorized Harman Kardon
service depot.
consult an authorized Harman Kardon
service depot.
AVR75 om (c) 9/16/98 11:33 AM Page 32
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