AVR 165 - Harman Kardon Audio Service Manual (repair manual). Page 10

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AVR 1650/AVR 165

ENGL

IS

H

Troubleshooting

unit does not function when Main power switch is 

turned on

no Ac power

 

•

ensure that the power cord is plugged into a live Ac 

 

•

power outlet
check if the Ac outlet is switch-controlled

 

•

Front-panel Message display lights, but there's no 

sound or picture

Intermittent input connection

 

•

Mute is on

 

•

Volume control is turned down

 

•

Secure all input and speaker connections

 

•

press Mute button

 

•

turn up Volume control

 

•

no sound from any speaker; protect message 

appears on Message display

Amplifier is in protection mode due to possible short 

 

•

circuit
Amplifier is in protection mode due to internal problems

 

•

check all speaker wires at speaker and AVr 

 

•

connections for crossed wires
contact your local harman kardon service center

 

•

no sound from center or surround speakers

Incorrect surround mode

 

•

program material is monophonic

 

•

Incorrect speaker configuration

 

•

program material is stereo

 

•

Select a surround mode other than stereo

 

•

Mono programs contain no surround information

 

•

check the speaker configuration in the setup menu

 

•

the surround decoder may not create center- or 

 

•

surround-channel information from nonencoded stereo 

programs

unit does not respond to remote control commands

weak batteries in remote

 

•

AVr not selected

 

•

remote sensor is obscured

 

•

change batteries in remote

 

•

press the Setup/AVr button

 

•

ensure that the AVr’s front-panel remote sensor is in 

 

•

the line of sight of the remote

Intermittent buzzing in tuner

local interference

 

•

Move the AVr or antenna away from computers, 

 

•

fluorescent lights, motors or other electrical appliances

unable to activate remote control programming mode

Source Selector button is not held for at least 3 seconds

 

•

be sure to hold the Source Selector button for at least 

 

•

3 seconds

Additional information on troubleshooting possible problems with your AVr and installation-related issues may be found in the list of “Frequently Asked questions,” which is located in the product 

Support section of our web site: www.harmankardon.com

Harman Kardon

AVR 165/230V Service Manual

Page 10 of 111