KDL-65W850A - Sony TV Service Manual (repair manual). Page 9

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KDL-65W850A 5
SECTION 2 - TROUBLESHOOTING
TRIAGE CHART
Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location. 
1.  Confirm the symptom from the customer.
    Red Dot: (Primary) Most likely defective part.  
2.  Select that symptom from the chart.
    Blue Triangle: (Secondary) Possible defective part.
3.  Bring the primary component listed for that symptom.
5.  Chart Color Code.
No   
Power
WIRELESS
LAN
Remote
2X     3X    4X     5X     6X    7X    8X   
No Green 
Power LED 
(Dead set)
No 
Video             
Whole 
Screen 
Distortion
Isolated 
Area 
Distortion                            
No 3D
Doble 
Images 
on 3D                            
Not working  
No   
Remote  
MAIN BOARD
*
 
 
POWER SUPPLY
LCD Panel
TCON
CONVERTER
 
 
SOFWARE UPDATE
HIF2 BOARD
BT BOARD
KD BOARD
 
 
WIFI 
 Problem
POWER
AUDIO/
POWER
BACK-
LIGHT
TCON
CONV
TEMP
COMM
ERR
4.  Follow the associated flowcharts in the Training Manual to isolate the board.
Board Reference
*NOTE: REFER TO LCD PANEL SERVICE MANUAL IN 
REFERENCE LIBRARY DATABASE FOR CORRECT 
REPLACEMENT PARTS BASED ON SERIAL NUMBER.
Symptoms - Shutdown. Power LED 
blinking red diagnostics sequences
Video                  
* Immediate Shutdown After Power ON & 7X
Audio
No Audio          
  
 
 
 
   
 
 
   
 
 
 
 
 
 
 
   
 
To access the most recent version of the Triage documents for the models listed in this manual, login into the Sony Authorized Servicer Portal at    
 
http://www.sony.com/asp
.
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