Read Sony NWZ-E583 / NWZ-E584 / NWZ-E585 Service Manual online
SERVICE MANUAL
Sony Corporation
Published by Sony Techno Create Corporation
Windows Media Video 9 (*1) (*6)
Media File format: ASF file format
File extension: .wmv
Profile: VC1 simple profile, main profile
Bitrate: Max 6 Mbps
Audio Formats (Codec)
AAC-LC (AVC, MPEG-4)
AAC-LC (AVC, MPEG-4)
Channel number: Max 2 channels
Sampling frequency (*2): 24, 32, 44.1, 48 kHz
Bit rate: Max 288 kbps/channel
WMA (Windows Media Video 9)
Bit rate: 32 kbps to 192 kbps (Supports variable bit rate (VBR))
Sampling frequency (*2): 44.1 kHz
Photo (*7) (Photo Viewer)
Photo Format (Codec)
JPEG
JPEG
Media File format: Compatible with DCF 2.0/Exif 2.21file format
File extension: .jpg
Profile: Baseline Profile
Number of pixels:Max. 4,096 x 4,096 pixels (16,000,000 pixels)
(*1)
Copyright protected WMA files cannot be played back.
(*2)
Sampling frequency may not correspond to all encoders.
(*3)
Copyright protected AAC-LC files cannot be played back.
(*4)
Non-standard bit rates or non-guaranteed bit rates are included depending on the sampling
frequency.
(*5)
These numbers indicate the maximum resolution of playable video,and do not indicate the
player’s display resolution. The display resolution is 320 x 240.
(*6)
Some WMV files can be played back only by transferring using Windows Media Player.
(*7)
Some photo files cannot be played back,depending on their file formats.
AVC (H.264/AVC)
Media File format: MP4 file format, “Memory Stick” video format
File extension: .mp4, .m4v
Profile: Baseline Profile
Level: 1.2, 1.3, 2, 2.1, 2.2, 3
Bitrate: Max 10 Mbps
MPEG-4
Media File format: MP4 file format, “Memory Stick” video format
File extension: .mp4, .m4v
Profile: Simple Profile
Bitrate: Max 6 Mbps
Music (Music player)
Audio Formats (Codec)
MP3
MP3
Media File format: MP3 (MPEG-1 Layer3) file format
File extension: .mp3
Bit rate: 32 kbps to 320 kbps (Supports variable bit rate (VBR))
Sampling frequency (*2): 32, 44.1, 48 kHz
WMA (*1)
Media File format: ASF file format
File extension: .wma
Bit rate: 32 kbps to 192 kbps (Supports variable bit rate (VBR))
Sampling frequency (*2): 44.1 kHz
FLAC
Media File format: FLAC file format
File extension: .flac
Sampling frequency (*2): 44.1 kHz
Linear PCM
Media File format: Wave-Riff file format
File extension: .wav
Bit rate: 1,411 kbps
Sampling frequency (*2): 44.1 kHz
AAC (*3)
Media File format: MP4 file format
File extension: .mp4,.m4a,.3gp
Bit rate: 16 kbps to 320 kbps (Supports variable bit rate (VBR)) (*4)
Sampling frequency (*2): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
HE-AAC
Media File format: MP4 file format
File extension: .mp4,.m4a,.3gp
Bit rate: 32 kbps to 144 kbps
Sampling frequency (*2): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
Apple Lossless
Media File format: MP4 file format
Video
Video Formats (Codec)
Frame rate: Max 30 fps
Resolution: Max 720 x 480 (*5)
File extension: .m4a
Sampling frequency (*2): 44.1 kHz
Supported formats
NWZ-E583/E584/E585
SPECIFICATIONS
DIGITAL MEDIA PLAYER
9-893-791-02
2013K33-1
©
2013.11
Canadian Model
NWZ-E584
AEP Model
UK Model
NWZ-E584/E585
East European Model
NWZ-E583/E584
Ver. 1.1 2013.11
Note:
Be sure to keep your PC used for service and
checking of this unit always updated with the
latest version of your anti-virus software.
In case a virus affected unit was found during
service, contact your Service Headquarters.
Be sure to keep your PC used for service and
checking of this unit always updated with the
latest version of your anti-virus software.
In case a virus affected unit was found during
service, contact your Service Headquarters.
Photo: NWZ-E583
– Continued on next page –
NWZ-E583/E584/E585
2
Maximum recordable number of songs and time (Approx.)
The approximate times are based on the case in which you transfer or record only 4
minute songs (not including videos and photos) in the MP3 format. Other playable
audio file format song numbers and times may differ from those of the MP3 format.
minute songs (not including videos and photos) in the MP3 format. Other playable
audio file format song numbers and times may differ from those of the MP3 format.
Number
NWZ-E583 (4 GB)
128 kbps: Approx. 860 songs
1,411 kbps (Linear PCM): Approx. 78 songs
1,411 kbps (Linear PCM): Approx. 78 songs
NWZ-E584 (8 GB)
128 kbps: Approx. 1,800 songs
1,411 kbps (Linear PCM): Approx. 160 songs
1,411 kbps (Linear PCM): Approx. 160 songs
NWZ-E585 (16 GB)
128 kbps: Approx. 3,700 songs
1,411 kbps (Linear PCM): Approx. 340 songs
1,411 kbps (Linear PCM): Approx. 340 songs
Time [H:M]
NWZ-E583 (4 GB)
128 kbps: Approx. 57 hr. 20 min.
1,411 kbps (Linear PCM): Approx. 5 hr. 00 min.
1,411 kbps (Linear PCM): Approx. 5 hr. 00 min.
NWZ-E584 (8 GB)
128 kbps: Approx. 120 hr. 00 min.
1,411 kbps (Linear PCM): Approx. 10 hr. 40 min.
1,411 kbps (Linear PCM): Approx. 10 hr. 40 min.
NWZ-E585 (16 GB)
128 kbps: Approx. 246 hr. 40 min.
1,411 kbps (Linear PCM): Approx. 22 hr. 40 min.
1,411 kbps (Linear PCM): Approx. 22 hr. 40 min.
Maximum recordable time of videos (Approx.)
The approximate times are estimated in thecase where only videos are transferred.
The time may differ, depending on the conditions under which the player is used.
The time may differ, depending on the conditions under which the player is used.
Time [H:M]
NWZ-E583 (4 GB)
Video: 384 kbps/Music: 128 kbps
Approx. 13 hr. 00 min.
Approx. 13 hr. 00 min.
NWZ-E584 (8 GB)
Video: 384 kbps/Music: 128 kbps
Approx. 27 hr. 20 min.
Approx. 27 hr. 20 min.
NWZ-E585 (16 GB)
Video: 384 kbps/Music: 128 kbps
Approx. 57 hr. 00 min.
Approx. 57 hr. 00 min.
Battery life
The time below may differ depending on am bient temperature or the status of use.
Battery Life (continuous playback)
Actual battery life may vary depending on settings. The estimated battery usage
hours shown below are based on typical usage conditions with “Settings for battery
life measurement” as below.
hours shown below are based on typical usage conditions with “Settings for battery
life measurement” as below.
Music
MP3 128 kbps
Noise Cancel ON: approx. 62 Hrs
Noise Cancel OFF: approx. 77 Hrs
Noise Cancel ON: approx. 62 Hrs
Noise Cancel OFF: approx. 77 Hrs
Linear PCM 1,411 kbps
Noise Cancel ON: approx. 63 Hrs
Noise Cancel OFF: approx. 81 Hrs
Noise Cancel ON: approx. 63 Hrs
Noise Cancel OFF: approx. 81 Hrs
Video
MPEG-4 384 kbps
Noise Cancel ON: approx. 13 Hrs
Noise Cancel OFF: approx. 14 Hrs
Noise Cancel ON: approx. 13 Hrs
Noise Cancel OFF: approx. 14 Hrs
FM
Noise Cancel ON: approx. 20 Hrs
Noise Cancel OFF: approx. 22 Hrs
Noise Cancel OFF: approx. 22 Hrs
Note
Even if the player is turned off for an extended period, a small amount of battery power is
still consumed.
still consumed.
Battery life may vary depending on volume setting, conditions of use and ambient
temperature.
temperature.
(*1)
The [Off] setting shortens the battery life about 80 % compared with the [30 Sec] setting.
(*2)
The longer the waiting time, the shorter the battery life for continuous music playback.
(*3)
The [5] setting shortens the battery life for continuous video playback by about 45 %
compared with the [3] setting.
(*4)
The [On] setting shortens the battery life about 10 % compared with the [Off] setting.
(*5)
The [On] setting shortens the battery life about 50% compared with the [Off] setting.
(*6)
Setting [Equalizer] to other than [None], [VPT (Surround)] to other than [None], [DSEE
(Sound Enhance)] to [On], [Clear Stereo] to [On] and [Dynamic Normalizer] to [On] shortens
the battery life for continuous music playback by about 50 % compared with setting them to
[None] or [Off].
the battery life for continuous music playback by about 50 % compared with setting them to
[None] or [Off].
(*7)
The [x2.0] setting shortens the battery life for continuous music playback by about 70 %
compared with the [Off] setting.
(*8)
The [On (Screen Always On)] setting shortens the battery life for continuous music playback
by about 85 % compared with the [On] setting.
(*9)
The [Maximum Karaoke Mode] setting shortens the battery life for continuous music
playback by about 85 % compared with the [Off] setting.
Specifications
Display
Size/resolution
2-inch (5.1 cm), QVGA (320 x 240 Pixels), 262,144 colors
Panel type
TFT color display with white LED-backlight
Interface
USB
Hi-Speed USB (USB 2.0 compliant)
Headphone
Stereo mini-jack
WM-PORT
WM-PORT (multiple connecting terminal): 22 pins
FM radio
FM Frequency range
87.5 MHz to 108.0 MHz
Antenna
Headphone cord antenna
Microphone
Codec : MP3
Bit rate : 64 kbps, 128 kbps, 256 kbps
Sampling Frequency : 44.1 kHz
Bit rate : 64 kbps, 128 kbps, 256 kbps
Sampling Frequency : 44.1 kHz
Output (headphones)
Frequency response
20 Hz to 20,000 Hz (when playing data file, single signal measurement)
20 Hz to 20,000 Hz (when playing data file, single signal measurement)
Sound Effects
ClearAudio+ (*1)
Sound Settings
5 Band equalizer (None/Heavy/Pop/Jazz/Unique/Custom 1/Custom 2) & Clear Bass
VPT (None/Studio/Live/Club/Arena/Matrix)
DSEE (On/Off)
Clear Stereo (On/Off)
Dynamic Normalizer (On/Off)
DPC (Speed Control) (x0.5/x0.75/x0.9/Off/x1.1/x1.25/x1.5/x1.75/x2.0)
(*1)
The sound settings cannot be used when ClearAudio + is set to On.
Power Source
Built-in Rechargeable lithium-ion Battery
USB power (from a computer via a USB connector of the player)
USB power (from a computer via a USB connector of the player)
Charging Time
USB-based charging
Approx. 4 hours
Operating temperature
5 °C to 35 °C (41 ºF to 95 ºF)
Dimensions
w/h/d, projecting parts not included
41.7 mm x 92 mm x 7.5 mm (1 11/16 inches x 3 5/8 inches x 5/16 inches)
w/h/d
42.1 mm x 92.1 mm x 8 mm (1 11/16 inches x 3 3/4 inches x 11/32 inches)
Mass
49 g (1.8 oz)
Settings for battery life measurement
Common Settings
Screen Off Timer (*1) (*2): 30 Sec
Brightness (*3): 3
Battery Care (*4): Off
Screen Off Timer (*1) (*2): 30 Sec
Brightness (*3): 3
Battery Care (*4): Off
Music Settings
ClearAudio+: Off (*5)
Equalizer (*6): None
VPT (Surround) (*6): None
DSEE (Sound Enhance) (*6): Off
Clear Stereo (*6): Off
Dynamic Normalizer (*6): Off
DPC (Speed Control) (*7): Off
Display Lyrics (*8): On
Dance/Karaoke/Language Study (*9): Off
Equalizer (*6): None
VPT (Surround) (*6): None
DSEE (Sound Enhance) (*6): Off
Clear Stereo (*6): Off
Dynamic Normalizer (*6): Off
DPC (Speed Control) (*7): Off
Display Lyrics (*8): On
Dance/Karaoke/Language Study (*9): Off
Contents
List of accessories and manuals supplied with your Walkman.
Headphones (1)
Earbuds (1 set)
USB cable (1)
“Quick Start Guide”
Design and specifications are subject to change without notice.
NWZ-E583/E584/E585
3
FLEXIBLE CIRCUIT BOARD REPAIRING
•
•
Keep the temperature of soldering iron around 270 °C during
repairing.
repairing.
•
Do not touch the soldering iron on the same conductor of the
circuit board (within 3 times).
circuit board (within 3 times).
•
Be careful not to apply force on the conductor when soldering
or unsoldering.
or unsoldering.
1.
SERVICING NOTES
.............................................
3
2. DISASSEMBLY
2-1. Disassembly
Flow
........................................................... 9
2-2. Front Panel Block ........................................................... 10
2-3. Panel (Rear) Block .......................................................... 11
2-4. Battery
2-3. Panel (Rear) Block .......................................................... 11
2-4. Battery
Wire
.................................................................... 11
2-5. 5pin HP Assy (HPJ1) ...................................................... 12
2-6. SW
2-6. SW
Board
........................................................................ 13
2-7. Support A Assy ................................................................ 13
2-8. VOL FPC Assy (FPC1) ................................................... 14
2-9. LCD
2-8. VOL FPC Assy (FPC1) ................................................... 14
2-9. LCD
Assy
(LCD1)
.......................................................... 15
2-10. MAIN Board ................................................................... 16
2-11. Battery Assy (BAT1) ....................................................... 16
2-11. Battery Assy (BAT1) ....................................................... 16
3.
TEST MODE
............................................................ 17
4.
EXPLODED VIEWS
4-1. Panel
Section
................................................................... 28
4-2. Battery
Section
................................................................ 29
4-3. MAIN Board Section ...................................................... 30
5. ACCESSORIES
....................................................... 31
TABLE OF CONTENTS
SECTION 1
SERVICING NOTES
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
ABOUT THE REPAIRING OF BOARD
When electric parts installed by this unit are defective, replace the
complete mounted board. Individual electrical parts that the mount
is done cannot be exchanged.
Moreover, the SW board cannot exchange with single. When ex-
changing the SW board, exchange it at the same time as the MAIN
board. The MAIN board can be exchanged alone.
When electric parts installed by this unit are defective, replace the
complete mounted board. Individual electrical parts that the mount
is done cannot be exchanged.
Moreover, the SW board cannot exchange with single. When ex-
changing the SW board, exchange it at the same time as the MAIN
board. The MAIN board can be exchanged alone.
ABOUT THE HANDLING OF THE BATTERY ASSY
(BAT1)
It cannot reuse, when the BATTERY ASSY (BAT1) is removed
from adhesive sheet. Replace it with a new BATTERY ASSY
(BAT1).
And when the BATTERY ASSY (BAT1) is removed from board,
insulate the end of wire by a tape etc. to prevent short-circuited of
the wire part of BATTERY ASSY (BAT1).
(BAT1)
It cannot reuse, when the BATTERY ASSY (BAT1) is removed
from adhesive sheet. Replace it with a new BATTERY ASSY
(BAT1).
And when the BATTERY ASSY (BAT1) is removed from board,
insulate the end of wire by a tape etc. to prevent short-circuited of
the wire part of BATTERY ASSY (BAT1).
battery assy (BAT1)
wire
wire
Wrap by the tape etc. and
insulate the end of wire.
insulate the end of wire.
System requirements
We do not guarantee operation for all computers even if they meet the following
system requirements.
system requirements.
Computer
Windows® XP Home Edition (*1)
(Service Pack 3 or later)
Windows® XP Professional (*1) (Service Pack 3 or later)
Windows Vista® Home Basic (Service Pack 2 or later)
Windows Vista® Home Premium (Service Pack 2 or later)
Windows Vista® Business (Service Pack 2 or later)
Windows Vista® Ultimate (Service Pack 2 or later)
Windows® 7 Starter (Service Pack 1 or later)
Windows® 7 Home Basic (Service Pack 1 or later)
Windows® 7 Home Premium (Service Pack 1 or later)
Windows® 7 Professional (Service Pack 1 or later)
Windows® 7 Ultimate (Service Pack 1 or later)
Windows® 8
Windows® 8 Pro
Mac OS® X v10.6 or later
Not supported by OSs other than above.
“Compatibility mode” for Windows XP (included with Windows Vista and Windows
7) is not supported.
“Compatibility mode” for Windows XP (included with Windows Vista and Windows
7) is not supported.
(*1)
Excluding 64-bit OS versions.
CPU: 1 GHz processor (2.6 GHz recommended for video playback)
RAM: 1 GB or more (2 GB RA M required for Windows 8 64-bit)
Hard Disk Drive / Solid State Drive: 600 MB or more of available space
Internet Explorer 7 or later
Internet connection (for Gracenote® MusicID® service, podcast features, Store
access, or online help)
access, or online help)
We do not guarantee operation for all computers even if they meet the above System
Requirements.
Requirements.
Not supported by the following environments:
Personally constructed computers or operating systems
An environment that is an upgrade of the original manufacturer-installed
operating system
operating system
Multi-boot environment
Design and specifications are subject to change without notice.
NWZ-E583/E584/E585
4
1-3. How to use the destination setting tool
Note 1: Please use the destination setting tool after closing music transfer
application software.
Will be described with below conditions as an example.
Destination : AEP, UK
Destination : AEP, UK
Procedure:
1. Connect “WALKMAN” to PC.
1. Connect “WALKMAN” to PC.
(The power supply of “WALKMAN” is automatically turned on)
2. Open the my computer window on PC, and confi rm how
“WALKMAN” is recognized on PC.
In the following example, “WALKMAN” is recognized by
MTP connection. In this case, the check of the drive letter is
unnecessary.
MTP connection. In this case, the check of the drive letter is
unnecessary.
In the following example, “WALKMAN” is recognized by
MSC connection. In this case, the check of the drive letter (at
this example, it is “F”) is necessary.
MSC connection. In this case, the check of the drive letter (at
this example, it is “F”) is necessary.
3. Start the command prompt application software, and move to
the folder in which the destination setting tool which wants to
write in is stored.
write in is stored.
(In this example, “cd c:\change_destination_E580_CEW2” is
inputted)
inputted)
C:\>cd c:\change_destination_E580_CEW2
C:\change_destination_E580_CEW2>
4. Input the following command according to the information
checked at step 2.
MSC connection : updating.bat f:
(The part of “f” changes with drive letters)
C:\change_destination_E580_CEW2>updating.bat f:
MTP connection : updating-mtp
C:\change_destination_E580_CEW2>updating-mtp
5. Confi rm that the following message has been displayed, and
input “y”, and press the Enter key on PC.
Note 2: When the Enter key on PC is pressed, the “WALKMAN” is formatted.
MTP F/W Update will start.
The WALKMAN unit reboots automatically after updating.
Before starting this program, close other application such
as WMP, Napster and Rhapsody etc.
Does this program run? (y/n)
The WALKMAN unit reboots automatically after updating.
Before starting this program, close other application such
as WMP, Napster and Rhapsody etc.
Does this program run? (y/n)
C:\change_destination_E580_CEW2>rem #
NOTE THE BOARD REPLACING
When the SW board or MAIN board are replaced, process it ac-
cording to the following order.
When the SW board or MAIN board are replaced, process it ac-
cording to the following order.
Note 1: The SW board cannot exchange with single. When exchanging
the SW board, exchange it at the same time as the MAIN board.
When SW and MAIN boards are replaced at the same time:
1.
Destination setting (page 4)
2.
Format (page 6)
3.
Reset all setting (page 6)
4.
Wallpapers setting (page 6)
When MAIN board is replaced alone:
1.
NC parameter setting (page 6)
Note 2: When SW and MAIN boards are replaced at the same time, NC
parameter setting need not be executed.
• When SW and MAIN boards are replaced at the same
time
1. Destination
setting
1-1. Outline
The destination cord is preset in factory. The destination should be
change when the SW and MAIN boards are replaced in repairing.
The destination cord is preset in factory. The destination should be
change when the SW and MAIN boards are replaced in repairing.
SW board
Model
Capacity
Part No. of
complete SW
+MAIN boards
Pre-installed
destination
code
NWZ-E583
4GB
9-885-189-56
EE
NWZ-E584
8GB
9-885-189-57
EE
NWZ-E585
16GB
9-885-189-58
CEW
Destination code
Area
Destination
code
Remark
(Default setting for each item)
Canadian
CA
EQ: None
AEP, UK
CEW2
EQ: None
East European
CEV
EQ: None
1-2. Preparation
Note 1: Please use the destination setting tool in Windows XP or later.
Note 2: Please install Windows Media Player 11 or later to make the unit
Note 2: Please install Windows Media Player 11 or later to make the unit
recognize as MTP.
Note 3: Confi rm the method of obtaining the destination setting tool to the
service headquarters.
Procedure:
1. Obtain the destination setting tool (“change_destination_
1. Obtain the destination setting tool (“change_destination_
E580_XX.zip” (XX: CA, CEW2 or EE)).
2. Copy the destination setting tool to root directory of C drive on
PC.
Note 4: The destination setting tool can be saved any drive as long as the
folder path is with English (one byte character).
Described with the example that “the folders were saved under
root directory of C drive” on this service manual.