Read Sharp PN-G655E (serv.man2) Handy Guide online
IDP Customer / Installer – Checklist….cont
INSTALLER ONLY
If the unit has power, capture the “Log” details using the model specific application – Service Tool
If you are unfamiliar with the application or have not yet installed the program, please refer to the operation
manual provided with the “Service Tool” application. This is available from our technical website and the link
for the application can be sent to you upon request.
The log file will allow the call centre to determine the fault.
If you are unfamiliar with the application or have not yet installed the program, please refer to the operation
manual provided with the “Service Tool” application. This is available from our technical website and the link
for the application can be sent to you upon request.
The log file will allow the call centre to determine the fault.
Read and extract the “Get All Reports” operation log of the display
Run
Run
– InfoDisp Report
Read and note in a text file
the “Usage Time” of the display
Run
– Usage Time
Read and save the “White balance” settings for the display
Run
Run
– White Balance
If available, read and save the “Gamma” settings for the display
Run
Run
– Gamma
For PN-
L units, check and save the “LED and sensor check” data
Run
– LED/Sensor
Read and note in a text file the “Serial Number” of the display
Run
Run
– Serial Number
Store all files locally and compress (ZIP) all of the files
All of the data needs to be held locally by the installer. This information should also be sent to the
call centre.
All of the data needs to be held locally by the installer. This information should also be sent to the
call centre.